Hi I’m Gemma B Gonzaga. a host in my daily house staycation here in the philippines. I had ang problem with my guests last friday they check in. they booked for 2 nights and they have the key since they checked in. But they did not sleep in the houae. the...
Latest reply by
Gemma213
Expected date of payment in my bank account was November 8, 2019 today is Nov 18, 2019. I am still waiting for my payment. I booked long term (30 night) I am worried where are the payments? Although I received previous small payments on time in a same ban...
Latest reply by
Umair1
Can anyone tell me if there is a current problem with calendar syncing? I have had multiple booking requests for dates that are unavailable across mulitiple properties because it seems the automatic sync with another booking site is not working. All of t...
Latest reply by
Effective0
Hello all,Hope you are well. Is it possible to change the “main guest” once a reservation has been confirmed? Any ideas/suggestions please let me know.Thank you in advance,Yadira
Latest reply by
Helen3
I have 1 guest who will check-out tomorrow. From the start, he knows that our check-out time is at 12 noon and he agreed to that. Now, he's asking me if he can stay until 11:30 pm. Should I apply another cost for this?
Latest reply by
Cormac0
Hi thereI have an Australian listing in AUD but it has charged my guest in USD and then converted.can anyone tell me why this might be happening and how I might fix it?thank you jamie
Latest reply by
Solveig0