Help

A woman did an inquiry about our place. I looked at her reviews, and both her past hosts rated her poorly on rules following because she smoked in their place when their rules told her not to. My wife and I are EXTREMELY allergic to cigarette smoke, to th... Latest reply by Anonymous

I dont see my listing on a search or map Latest reply by Eduardo1598

I requested "AirCover" to reimburse us $100 from furniture damage done by a guest but am getting the same copy and paste answer from customer service which is "Thanks for taking the time to reach out. I'm going to forward your case to a member of the othe... Latest reply by Laurel164

Someone tried to book one of my rooms. I recommended they go for a larger room which they hadn't seen on the website. I held off accepting their request as I thought it would be best if they rebooked the bigger room. But have I lost my super host brownie... Latest reply by Susie282

For whatever reason our nightly rates are showing incorrectly. We have a specific nightly rate - we do not use smart pricing. And yet, the rates displayed are varying widely. We tried to remedy this by turning smart pricing on and setting a specific ra... Latest reply by Wendy1437

So, we recently had our first bad guests. We had accepted them as they had 8 reviews with a five star average. All house rules were ignored, cottage left a mess etc etc. They had requested an early check in, which I allowed, but stressed that they nee... Latest reply by Huma0

Does anyone know how to set a filter so the results do NOT include campsites/RV spaces? Latest reply by Sybe

Hey, recently I had an increase in people requesting for their service animals to join even though they dont need to even share this information as guest state. I highly doubt all these dogs are service animals! I want to decline all these people that are... Latest reply by Sybe

I have a guestroom and bath in our home that we rent out. We live in a very organic area but our travelers are not necessarily. I really don't want to include breakfast anymore (I think the coffee cake and fresh fruit I offered felt boring???) so I only ... Latest reply by Huma0

So I booked an apartment, and after the host confirming the booking I took the adress provided on the listing too check where the apartment was exactly but I didn't really see the street view that I saw in the pictures, so I asked the host about the adre... Latest reply by Sabri1168