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Airbnb Ignores Own Policy

We have been Airbnb hosts for the past 4 years. In the beginning, everything worked smoothly. But recently, Airbnb has continually sided with guests without speaking to us as a host. The most recent and troubling incident was a guest who made a false and ... read more

Created 05-07-2020 | Latest reply 14-06-2021 by Greg1595

Payment

I had a lady yesterday trying to book the night with me but wanting to pay cash. I thought this was a bit fishy but she kept emailing me that she was going to the bank. Finally, after her emailing me four or five times and then begging me have her stay,... read more

Created 24-07-2016 | Latest reply 14-06-2021 by Cherie110

in Fallbrook, CA

I just discovered a potential guest has a huge criminal record

I had someone email me last night requesting to stay at my house, also that he be able to bend a couple of the house rules. Something seemed odd about him, so with a little research, I discoverd he has a record for DUI, assault, and burglary, he has also... read more

Created 04-12-2016 | Latest reply 14-06-2021 by Sarah977

in Seattle, WA

paying for damage

Hi, Would appreciate advice and I realize the question would have been answered many times but I can't seem to find the instructions for getting the guest's payments for damage of property and no reply from airbnb. Dripped candle wax damaged an expensive ... read more

Created 14-06-2021 | Latest reply 14-06-2021 by Anya695

in Hazelbrook, Australia

Can a Condo Board stop an Owner from getting long-term roommates through Airbnb in Los Angeles?

Hi folks, I own a condo in the Hollywood area, and our outdated condo board rules make no mention of Airbnb. Roommates are allowed though. I get roommates through airbnb. Can a condo board forbid this? And they have saiid they are going to amend their ru... read more

Created 14-06-2021 | Latest reply 14-06-2021 by Frank1244

in Los Angeles, CA

Pricing and discounts

Hi, i've made a promotion. On the calendar, in some of my listing, i can see the effects of the promotion straight away. On some other listings, the price remains the same although same promotion is applied. Does anyone one the reason for that and how to ... read more

Created 01-04-2021 | Latest reply 14-06-2021 by Margie115

in Ölüdeniz, Turkey

Guest was a no-show due to health emergency. Didn't cancel due to being in hospital. How to handle?

In the interest of preparing myself for a possibly sticky situation, I'd like some input. This has never happened to me before and I'm unsure of the best way to handle it. Customer (let's call him "Bill") books a week at my place about a month ago. Cost: ... read more

Created 14-06-2021 | Latest reply 14-06-2021 by Sam240

in Gainesville, FL

Airbnb's Washoe County TLT Number?

Airbnb collects and remits the Washoe County transient lodging tax (TLT) for its hosts. Airbnb's TLT number is required on the new short term rental permit application if you're booking guests through Airbnb in Washoe County. Does anyone know what Airbn... read more

Created 03-06-2021 | Latest reply 14-06-2021 by Rod1784

Will cancellation clock reset if I alter a guest's reservation?

I have a guest asking to add 2 people (i charge a fee for these extra guests). He booked 2 months ago and he is due to check-in in 4 days. Is it true that if you alter a reservation pre-check in it resets the cancellation clock? I allow 48hrs for free. ... read more

Created 14-06-2021 | Latest reply 14-06-2021 by Jay503

in Austin, TX

Getting my remittance back from a 1099-K for 2018

Hello, So it looks like I forgot to add my tax id number for the entire year of 2018 and up until now for 2019. I am planning to file this week but realized that Airbnb withholds the remittances and that in order to get that back there's a big process o... read more

Created 24-05-2019 | Latest reply 14-06-2021 by Jimmy342

in United States

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