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Cleaning and Linen service in Melbourne Australia

Hi there, I am looking for a cleaning and linen service in Melbourne CBD. Does anyone have any recommendations, Kylie

in Beaumaris, Australia in Help
Created 10-23-2019

Star ratings and overall rating

My last guest gave me 5 stars in every category however my overall rating was 4 stars. Shouldn't the overall be 5 star?

in Burnaby, Canada in Help
Created 10-22-2019 | Latest reply 10-23-2019 by Mike-And-Helen0

Airbnb host support probably as bad as my nightmare guests

I currently have a guest staying at my Airbnb in San Diego. On day 4 of a 9 day rental, my neighbor told me the guests picked a fight with random people on the street and shoved someone against a car. I called Airbnb support and the specialist said they c... read more

in San Diego, CA in Help
Created 10-23-2019 | Latest reply 10-23-2019 by Efren19

FAQ – QUESTIONS

You can ask me anything about Airbnb on how it works, hosting, etc. name it and I will answer you in the best way I can. I will be more than willing to help! :)

in Caloocan, Philippines in Help
Created 09-07-2017 | Latest reply 10-23-2019 by Sarah977

Cancellation by Airbnb Automatically

Hi, I have received an email from Airbnb, informed that the recent booking has been cancalled automatically by airbnb. There were no reason given. Kindly advise. Appreciated much. Thank you.

in Kuala Lumpur, Malaysia in Help
Created 09-25-2019 | Latest reply 10-23-2019 by Tony232

Help! Guests don't see my check-in instructions

Hi! I have been hosting for a while and notice again and again that guests don't seem to see the check-in instructions I created on our listings. It's step-by-step, with photos, and yet this past week I've had 2 guests park in the wrong spot and try to ge... read more

in Asheville, NC in Help
Created 10-21-2019 | Latest reply 10-23-2019 by Scott-and-Mary-Ellen0

account deactivation

Hi Guys,My account has been temporarily deactivated due to an unknown guest attempt to use a fraudualent card to make payments. Airbnb customer service has asked me to respond to their message within 48 hours if i want my account to be reactivated . I... read more

in Accra, Ghana in Help
Created 02-13-2019 | Latest reply 10-23-2019 by Denise1033

The curse of the grumpy guest.

Sometimes you get a guest and you know you are doing a lot of things right but everything is about to go wrong. I have an email that is sent out automatically that details how to check-in. Out of over 300 guests, less than 10 have been unable to follow t... read more

in Charlotte, NC in Help
Created 10-23-2019 | Latest reply 10-23-2019 by Andrew0

finding airbnb accommodation in europe

Hi all, Not sure where to post my question but will start here.. Myself and a friend are travelling thru France,Italy, spain, portugal May/June 2020 have been looking at places to stay but because we dont know areas in each city its making it difficult to... read more

in Hastings, New Zealand in Help
Created 10-23-2019 | Latest reply 10-23-2019 by Andrew0

Length of stay

I am new to hosting, and as I am setting up my page, I would like to put in a preference for a minimum stay of 3 days and preferably 3-4 weeks or longer. I also wanted to add a preference of females only, and I can't see where I can add this to my page? C... read more

in Salt Lake City, UT in Help
Created 09-01-2019 | Latest reply 10-23-2019 by Judy254

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