Help

Bonjour,Mon voyageur de ce we m'informe qu'il ne peut pas venir pour cause de maladie.Il devait arriver hier et repartait normalement demain, soit 2 nuits.Il me demande si nous avons une assurance au niveau d'Airbnb...Je n'ai jamais eu ce cas à gérer !Ex... Latest reply by Evgenia1

Hi, I’m host. I have called to Airbnb to cancel mu guest’s reservation because my apartment have already booked. And I did not receive any confirmation email for this reservation. But I do not receive any mail from airbnb until now. Can you help me please

Duvet covers are quickly filtering to the top of my do not like list. It's like wrestling an octopus. The problem is that there is an opening on one side, and you have to fit the duvet into all the corners and have it be flat and even. Hmphf. I've looked... Latest reply by Jody79

Hi All,I am a new host and have filled in lots of details into my guidebook and have been directing guests to check it out but when I search for it, I cant actually find it (in guest mode) on either my Safari, Chrome or iOS browers or App. Can anyone giv... Latest reply by Leanne99

Hello. I have a question, about my properties invoices.I havet get them no one.Booking.com every month send me Monthly statement of account invoices. Reservation statements. Even comisions or remmitance advice. How to get it from airbnb ?I have to show f... Latest reply by Mike1034

Last August a week before a guest was about to arrive, he cancelled a two weeks reservation in my house.I have a strict policy so I had to get a refund of half of the amount since he cancelled a week before his reservation.The amount reached my account. ... Latest reply by Maria-and-Roz-Mari0

Hello, please, help me set a payment method. I’m try, but it doesn’t work. exactly where you need to enter IBAN and SWIFT, the error says.Do I need to indicate the details of my bank there? Latest reply by Miloud0

Hello,Please help me about your extranet,I do not know how to open the room again, after guest booked , i can not receive more booking.I do not know set about the price. Please help me,Thank you so much Latest reply by Emiel1

i'm trying to list a property and get to the part where it asks for the location, I have the address in correctly but its giving me a message 'input is malformed'I have no idea what that means and its not letting me continueplease help Latest reply by Brent139

I am potentially selling my home that I use for hosting AirBNB but have current guests until 12/31. I'm finding information on cancelling future reservations and penalties but not information on what to do if you currently have guests that you may need to... Latest reply by Colleen103