Help

i listed my listing and i cannot book yet. how long does it take? Latest reply by Emiel1

Hi Y'all, I'm a homeowner in Raleigh NC. I had someone reach out to me about leasing my house, and then subleasing it as an AirBnB. The concept seems fine to me, however, I'm concerned about the liability issue as the homeowner. Do y'all have any recomme... Latest reply by Christine615

Dear Airbnb Support, my current guest in "Charming white room" under the following confirmation code: HMAMXT5CMX, Isra Qutaishat has expressed her will to stay until 28th September but for some reason I am unable to change her reservation. The program onl... Latest reply by Emiel1

I have an office that I would like to transfer as a second Airbnb room. I am thinking of renting both, rent just the main one or just the second room but sharing a bathroom. Any suggestions? Thank you Latest reply by Regina114

We should not have to employ tricks to get the guest's hidden photo. This is what I requested today from AirBnb: I ask that you please require that all who register with AirBnb upload a Profile Photo prior to making reservations. I have a male guest arriv... Latest reply by Charles111

We have turned on the requirement that guests must have a profile photo to book. If you have instant booking turned on, guests with no profile phone who attempt to book will come through as a request to book rather than an instant book. Today, someone w... Latest reply by Bruce-And-Patty0

Hi everyone, I am logged in with my AirBnb account with Facebook because I can't remember my password.I've tried everything but I don't receive the password reset e-mail.I tested my e-mail account to see if I receive other e-mails and it works. The e-mail... Latest reply by Chau13

Question: What do you hosts do when you get a sob story about the person that 'saved and saved' for the trip and is currently sitting on the road with a blown up car, waiting for the tow truck and now has to use that money *which they don't have since the... Latest reply by Teresa102

My upcoming guest just informed me that he will not be staying at my house but another house in the area. This group is coming in for a sporting event.So, he wants to let me know that he will be available by phone if needed, but he will give me another c... Latest reply by Christine615

Hi everyone.Hope someone can assist me with this.My cleaner forgot to update her diary and therefore she forgot to clean my property today. A new guest checked in and phoned me immediately to advise me that the place wasn’t cleaned. I contacted the cleane... Latest reply by Anonymous