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Custom List Message Item

account

We have a house in Holland and would like to add extra accommodation in Spain to our account.. So one in Holland an one in Spain
Created 01-10-2021 | Latest reply 01-10-2021 by Helen427
Quirijn-and-Magda0
Quirijn-and-Magda0 in The Hague, The Netherlands
2
1

The account got suspended. No respond from airbnb.

A guest like to cancel last min, she like to cancel it for full refund. However the cancellation policy state it is half for the remaining days. She is mad and complain about safety of our home, canmera at side doors as well as the smoking area. Now my ac... read more
Created 01-03-2021 | Latest reply 01-10-2021 by Deneene0
Yi16
Yi16 in Fredericton, Canada
6
1

Issue in community software

I recently got a few times an error when sending a post (see picture), did not see it before.When "return to my original page" is choosen, the written text has disappeared and I have to start over again. Also i noticed nothing happens when hoovering ove... read more
Created 06-02-2021 | Latest reply 01-10-2021 by Sarah977
Issue in community software
Emiel1
Emiel1 in Leeuwarden, The Netherlands
10
0

Uncomfortable mattress shakedown - help needed

So, middle aged couple book a while back for 7 night stay. Lady is quite abrasive despite my chatty messages and replies/communications were a bit of a struggle. They didn’t want a meet & greet and asked me just to leave a key. I asked them to drop me a... read more
Created 11-09-2021 | Latest reply 01-10-2021 by Sarah977
Amanda660
Amanda660 in Auchenblae, United Kingdom
24
2

help! A guest c canceled and I am getting punished

I guess just canceled her reservation and it's showing an Airbnb that I did it. All I did was except her request to cancel and now I'm being blocked. What to do?
Created 29-07-2021 | Latest reply 01-10-2021 by Elena3309
Marcie42
Marcie42 in New Columbia, PA
6
0

Swindled out of my lawful income

Hello dear hosts around the world! Recently, I have been contacted by an Airbnb employee from resolution department to ask me for my consent to cancel a long term reservation after 17 nights with the promise that all those nights will be paid at my normal... read more
Created 27-09-2021 | Latest reply 01-10-2021 by Elena3309
Elena3309
Elena3309 in Netherlands
8
0

Large group listing! Help!

Hi and thank you for anyone taking the time to read over my question and also appreciate any feedback or advice! I have five tiny homes that we rent for nightly business. I would like to advertise to larger groups to rent out all five units during one ti... read more
Created 15-07-2018 | Latest reply 01-10-2021 by Brian2036
Mirella51
Mirella51 in Moab, UT
5
0

Lack of bookings.

Hello everyone, We have 16 available types of accommodation which we let out. 3 are with Airbnb and the rest with Scottish cottages. Recently we have found that our bookings through Airbnb have fallen away although our bookings through Scottish Cottages h... read more
Created 01-10-2021
Mary4481
Mary4481 in Inverness, United Kingdom
0
0

Question about the calculation of average stars

As we are now coming to the end of the summer season here in SW France! I have been browsing my star ratings and seem to have an error in the calculation of my star ratings.We have been renting out our holiday home for the last two years and are very happ... read more
Created 01-10-2021 | Latest reply 01-10-2021 by Stuart132
Stuart132
Stuart132 in Le Château-d'Oléron, France
6
0

UK Buildings Insurance

Hi there This is a question for UK Airbnb hosts. We have a 4 bedroomed detached house which we rent out on Airbnb and VRBO. We do not have any AST at all. We have had an annexe built in the grounds of the house which me and my husband are living in. We d... read more
Created 01-10-2021 | Latest reply 01-10-2021 by Mike-And-Jane0
Helen31
Helen31 in Royston, United Kingdom
1
0
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