Help

So I am keeping an eye on an upcoming reservation where I think the Dad has booked the room, but the son, who is under 18, might actually be the one showing up to the room upon check-in. There was some very vague and ambiguous language in the beginning a... Latest reply by Helen427

We had a guest who booked for 1 person but brought a guest. It's clear in our house rules that no guests are allowed except the people who is part of the reservation (we charge $10 for second person). When we told them (two times) that we don't accept gue... Latest reply by Anthony608

HI everyone. One of our direct neighbors has a couple of dogs that they NEVER clean up after. As a result we tend to get a lot of flies around our house in the heat of the summer. We put up a privacy fence a few years ago so we didn't have to look at t... Latest reply by Helen427

Since yesterday I'm not able to use the Airbnb app in my cellphone or tablet. It show the same error: "you need to download the last version of the app...". I have tried uninstalled as installed it again in both devices and some other advice I found in fo... Latest reply by Tickey0

I’m a hoster I don’t get paid of any of my guests Latest reply by Jody79

It’s not over-the-top, but our guest is taking too long of a shower. Our house rules state because of water shortage, no longer than five minutes. She took double that. How shall I handle this without sounding like a mean host? Thank you. Latest reply by Pamela-And-Jack0

I was warned about this lady i really feel like she has a problem. She lied about us leaving vomit and cigarette buds ... did not have the room we reserved. i felt bad for her daughters that were the real host so we stayed. she did not answer any calls or... Latest reply by Sarah977

I typically receive a request for a reservation and I thought this was standard for air bnb. on 8-11-19 I received an email notificaiton of a booking, the website says confirmation/reservation booked 8-12-19. This is a problem. I am not able to get in ... Latest reply by Alice595

Just wondering if anyone is getting organized for the hearing on April 2nd. I’m really concerned about the having to show continuous use as an STVR for 12 months in the new rulesthanks Rourk Latest reply by Rourk0

My guests are checking out early because they found an apartment in the city I'm in...they don't want a refund but I will be leaving town the same day they are checking out; I would like to rent it out again while I'm away (so getting 2x money for those d... Latest reply by Kenneth12