Help

We have a request for $160 for a full night because our yard wasn't as tidy as she expected.She said she felt embarrassed and unsafe, but we have a common hallway and I work in horticulture. We rent the inside space only. We are very clear on our listing... Latest reply by TamaraAndSteve0

Hi there. I'm a french owner. Born raised and educated in France with a background in accounting , finance, and consumer law. I have been in the vacation rentals business in France since 2016 thru other platforms, making a living out of it. I'm n... Latest reply by Ian-And-Anne-Marie0

I would like to switch my individual account to my business account with a logo and business name. How do I go about doing that? Latest reply by Emiel1

Hello, I got invited to Airbnb and used referal code to get a discount coupon. When I proceeded with booking, the discount was calculated in the summary, however at the last step at payment gate I got error. It refused to accept the code. So I removed th... Latest reply by Emiel1

If my rental allows events, do I have to tell my host about the event? Latest reply by Mary1667

I made the mistake of hitting "yes"--that I would recommend a guest to other hosts when I should have said "no" to warn fellow hosts of this guests' unrealistic expectations. Is there a way to modify my selection after the fact? I know I can't change my... Latest reply by Art-and-Hannah0

Hi! I need your help, because I want to book for the first time through Airbnb. I decided on an apartment in Salzburg and booked under invoice # 207326000195679, Reservation Code DEE7B8. The payment makes me suspicious, because i am deposit in advance on ... Latest reply by Ainur0

Hello ive just seen the latest requirements for superhost, with the percentage of trips reviewed. I don’t think it’s fair that I will lose my super host status due to something that is completely out of my control. I have no power to make my guests leave ... Latest reply by Meg130

Hi all, I'm still very new to airbnb and slightly confused by something. Until now, every time I received a booking, I was sent a request, which I then manually pre-approved. Today however, I've just received an instant booking confirmation via e-mail, fo... Latest reply by Мария15

Hello...We've been renting our apartment for 3 years now and it has happened that the down stairs neighbors have complained to us of noise/ beds and chairs being moved when we have vacationers. We have always dealt with the issue with our guests promptly ... Latest reply by Jonathan6