I had a prospective guest make an inquiry about hosting 6 guests. After answering what felt like a zillion questions (all information was on the listing but he did not read it) I received a hosting request from him for 4 guests. I asked what happened with...
Latest reply by
Mary-Ann0
We recently had a very hostile guest who left us a bad review, and has since left us personal messages which were very accusatory. In his public review, he mentioned 3 things which are not true about our place. I obviously want to reply to the review to c...
Latest reply by
Andrea9
I have often pre-approved a booking and then had to remove it as I never heard back from them and someone else wanted to book. Now I cannot find the box to remove the pre-approved booking as instructed on your help page. Please help.Thanks, Catherine
Latest reply by
Dede0
does anyone know how the overall rating is calculated? I can't make since of my overall rating based on my individual scores for everything that a guest rates.
Latest reply by
Paula66
Hi There, I have been successfully hosting my whole home on Air BnB. I like doing this once or twice a month, but I'd also like to host a room, so I can still host but also stay in my home. Is it possible to do both through Air BnB? Can I do it on the sam...
Last week I had an 8 day reservation inquiry for March 2017, ten months in advance. I was busy that day and did not respond to requester for few hours but looked at the request from my android phone. Then after getting home I went into system to send me...
Latest reply by
Clare0
Does anyone know what this means "checking point". His profile was not verified so I explained to him this. He then verified his account and I pre-approved his stay, however it still did not remove the checking point on his profile and it also said that t...
Latest reply by
Carl15
Hey guys! It's quiet season and our Airbnb has gone completely dead! Just wondering if anyone can give us advice on advertising our home to increase our guest bookings! Thanks from BNE Australia!
Latest reply by
Lisa36
I need help finding a good calendar to help my cleaning staff. What we have is so confusing we are losing lots of time trying to figure out who is checking out and who is checking in.We have just tried sync with all properties to the google calenday it i...
Latest reply by
Ed-and-Hugh0