Hosting

I want to change my cancellation policy from the Flexible 1 day, to Moderate 5 day. I go to "My Listing", > "Manage Listing and Calendar" but there is no "Terms" displayed. Or am I totally blind or clueless ??Thanks for any help.Kane Latest reply by Clare0

Do you charge for kids? We always add ours to our guest count but a couple have just inquired about my place and not added their 3 year old...should I mention it to them? I charge €15 after the first guest so I'm not sure what to do! Should I offer a di... Latest reply by Monica4

I creat my Airbnb AD. Later I recognize a typo in the description. I would like to correct it but it is not possible. I also see the same descritption in German as in English, but I enter different once How could I edit it? When I open my AD and go to des... Latest reply by Clare0

A few of of the apartments I manage have 80/20 payouts to 2 different accounts. I did a refund of $1400ish to a cancelled reservation. So far all the refund was withhold from the 20% payment account. I would prefer those to be proportionally from both acc... Latest reply by Clare0

Does AirBnB Host Protection cover additional guests ? Latest reply by Brittany1

I thought that reviews only show up for guest and host after both parties submit a review. Why are my reviews of guests showing up when they did not submit a review for me.thanks Latest reply by Brittany1

I just got a popup on the website asking me to call in for a 45 minute phone survey talking about my experience as an AirBNB host. I accidentally closed the popup and I can't find it mentioned anywhere else. Does anyone have the information on how to get ...

The tax guidance says we can deduct the Airbnb service charges, but how do we get the summary of them for 2015?Need the total from 2015 or tax returns.Thanks, RBSevertson Latest reply by Clare0

When I click on the Instant Booking Lightning Bolt it changes color Black to Brown or vice versa. Does it mean anything, or does it do anything??? Latest reply by Gerry-And-Rashid0

I want to refund a guest the airbnb service fee they incurred for cancelling their reservation. There doesn’t seem to be any option to provide a refund to the guest on the reservations page and the resolution centre is not providing a refund option. Any i... Latest reply by Stephanie6