What hosts are saying

    Justine5
    Hosting

    Charging for kids?

    Do you charge for kids? We always add ours to our guest count but a couple have just inquired about my place and not added their 3 year old...should I mention it to them? I charge €15 after the first guest so I'm not sure what to do! Should I offer a di... Latest reply by Monica4
    Julia41
    Hosting

    Edit Descriptioin after save the AD once

    I creat my Airbnb AD. Later I recognize a typo in the description. I would like to correct it but it is not possible. I also see the same descritption in German as in English, but I enter different once How could I edit it? When I open my AD and go to des... Latest reply by Clare0
    John68
    Hosting

    payment and refund

    A few of of the apartments I manage have 80/20 payouts to 2 different accounts. I did a refund of $1400ish to a cancelled reservation. So far all the refund was withhold from the 20% payment account. I would prefer those to be proportionally from both acc... Latest reply by Clare0
    Haley-and-Ted0
    Hosting

    AirB&B Phone Survey

    I just got a popup on the website asking me to call in for a 45 minute phone survey talking about my experience as an AirBNB host. I accidentally closed the popup and I can't find it mentioned anywhere else. Does anyone have the information on how to get ...
    Serge12
    Hosting

    Instant booking

    When I click on the Instant Booking Lightning Bolt it changes color Black to Brown or vice versa. Does it mean anything, or does it do anything??? Latest reply by Gerry-And-Rashid0
    Jenna-and-Diarmid0
    Hosting

    Refund of Service Fess

    I want to refund a guest the airbnb service fee they incurred for cancelling their reservation. There doesn’t seem to be any option to provide a refund to the guest on the reservations page and the resolution centre is not providing a refund option. Any i... Latest reply by Stephanie6