Hosting

I live in an apartment style Condo, you have to have a key to access the building and a different key to access the Condo, what is the best way to do this? Thank You! Latest reply by Gina12

I added some text to my listing photos today and now my listing is 'Temporarily unavailable'. I have a guest wanting to book with me and I am desperate to get back up again. Does anyone know what I should do? I tried calling the UK help telephone number b...

Hi,I'm having a hard decision. A group of guests have booked a room awhile ago and they cancelled it because one of the traveler on the trip cancelled them so they cancelled me and ask if they could get the full refund. I set the strict policy. What shoul... Latest reply by Eileen4

There are some places where I live that are not listed in Airbnb's Guidebook choices. How would a business get on that list? Latest reply by Fiona-and-Keith-and-Fami0

How will I know, as a host, that the reservation as confirmed and paid by the tourist?so I can call the person incharge of the keys to meet my guests. Latest reply by Clare0

What if the security deposit I select does not cover all of the damages made by a guest? What happens then? Latest reply by Clare0

Boa tarde.Tenho um hóspede em potencial que está tentando pagar pelo cartão de crédito nacional no Brasil e diz que o site está dando mensagem "Detalhes do pagamento incorretos". Alguém tem uma ideia do que pode ser o problema?Infelizmente eu não tenho co... Latest reply by Clare0

a potential guest I gave a pre apporval to has only put down one guest, but I realized that she indicated she wants to bring 6. I told her she has to declare all six ( the charge goes up per guest after 4) can I change the amount of guests or am I stuck..... Latest reply by Michelle78

Hi, It appears that the system (Airbnb) did not send myself (the host) a message/email/link/reminder/alert to review the last guest. For two previous visits I did get the alert/email, but for this last visit, for which the guest had left 3 days ago, we di... Latest reply by Roberta38

Hello,I would like to rent out one of my rooms via Airbnb in Hamburg. I am wondering if it is still a legal activity, to rent out the room of the apartment that I am also living in. Who is the autority to ask this question? Second issue is, do i need to p... Latest reply by Annabelle---Torsten0