Dear Community I decided to add Chinese description for my listings. I added simplified Chinese successfully. However, when I tried to add traditional Chinese version, website will auto consider it as simplified Chinese and changed it under simplified Chi...
I never got any 3 star for cleanliness before. Recently I hosted a guy whose girlfriend has a listing in the same building. Then he left the review: "Her room is very clean so If I need to booking room in HCMC, I always use her room. This is one of my rec...
Latest reply by
Tracy0
Hello everyone,Sometime i am able to review a guest on the departure dayb and sometime it takes a day to be prompted to review the guest.Does anyone know why?Thank you.b
Latest reply by
Dave-and-Deb0
I will be away for a week and will have no access to internet or mobile reception. What do I do if i get contacted by a guest and I cannot respond?
Latest reply by
Senthil0
Hi, I often have guests stay for 2 nights, and the room is $50 a night. Once fees are gone I get a bit less than $100 however it changes every time between $96-$98 - and I"m not sure why it would be different each time. nothing else changes.
Latest reply by
Clare0
Is there a way to calculate guests booking fee? I have been asked by a guest what the booking fee should be on a £ 196 booking in United Kingdom.
Latest reply by
Dave-and-Deb0
Hello, I just got my listing booked for the dates that I closed long time ago since they were sold. All of a suden new guest made an reservation, and since I have instant booking they got accepted. I explained the situation to the guest, but he does not ...
Latest reply by
Dave-and-Deb0
I would like to know how can I see the detailed stars rating a single guest left with their review.For example how many stars from each guest for cleanliness, value, and so on...I can only see the average stars and the total. Thanks so much! M
Latest reply by
Dave-and-Deb0