Hello, I just got my listing booked for the dates that I closed long time ago since they were sold. All of a suden new guest made an reservation, and since I have instant booking they got accepted. I explained the situation to the guest, but he does not ...
Latest reply by
Dave-and-Deb0
I would like to know how can I see the detailed stars rating a single guest left with their review.For example how many stars from each guest for cleanliness, value, and so on...I can only see the average stars and the total. Thanks so much! M
Latest reply by
Dave-and-Deb0
Received a "Payout" Alert on 3/21 ... from a reservation June 26th to 28th, 2015. I checked back in June and July, and in fact this booking never shows paid out. Why did this happen?Am I missing more payout's?
Latest reply by
Clare0
At 5:49 pm I pre-approved one pending verification. The quest asked me some more questions, and during the texting I noticed that his messages has mark NOT POSSIBLE ( on click, it says Your home is no longer available for this guest ). ??? When I play the...
Latest reply by
Vlatko-and-Milena0
I m a member in airbnb for almost 2 years. As a superhost i was wondering why are we rating the guests', regarding the fact we cannot see publicly their ratings, but only the reviews we write... i think this point should be taken into consideration by air...
Latest reply by
Marit-Anne0
Hola, según el correo que avisa que la reserva está hecha y que el huésped ya pagó por la estadía (eso fué hace más de una semana). Según la página me depositan al día siguiente de la llegada de mi huésped, él ya llegó y no me han depositado. Qué hago, s...
Hello,Guest books for 6, 13 people turn up at my door. I calm myself down, accommodate 9 (my max occupancy is with an extra charge and also find a very good deal for the remaining 4 nearby. Allow them to come over for lunch and dinner since they were tog...
I have a guest that cancelled a reservation due to an emergency. I am ok with her cancelling and refuding all of her money. However, I had a "strict" cancellation policy and Airbnb only refunded her half of her payment. (I tried to change my cancellation ...
Latest reply by
Clare0