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Latest reply by Donna15

Oh dear. The first I knew I had an email from Air bnb saying my account had been suspended as I hadnt replied to the last 4 people!!! I am proud of my split second 100% response rate, as I have alerts on my phone, and check my email all the time. I didnt ... Latest reply by Donna15

HiI received an email yesterday from a booked guest but it doesn't show in my Airbnb inbox along with all her other emails. It arrived in a different format from my normal email notifications saying it was from 'Airbnb User'. It's annoying because this la... Latest reply by Joey-And-David0

Hi, I had guest over the weekend at my place. I wasn't there, I just handed out the keys on Friday evening. After their departure on Monday morning, I realized they had damaged a few things (curtain rod fixture on the wall, wooden floor). I sent a few ema... Latest reply by Jess7

Hi, I had a guest that ended up cancelling her reservation. We went through resolution process and agreeded that I will reimburse portion of the fee. It happened more than a month ago, but AirBnB still did not transfer a payment. It has "pending" status a...

. Prominent under the photo of one of our seven properties is a bold face "$80 Per Night." In fact, the next 4 weekdays are $80. but all other dates are $95. to $110. [This is the cabin on the Poetic Creek, Catskill, New York] I feel this refle... Latest reply by Clare0

Can I give seperate pricing on my site for one room or two rooms on the one site.i.e. If for 2 persons sharing I can therefore lock the other room. Is this possible. Latest reply by Clare0

A guest who booked some weeks ago for one night for himself and his son is more than two hours late for their check-in. I'm a single female and am starting to feel a little weird, as they have not communicated with an update on their much later than reque... Latest reply by Alina5

Buenos dias: he recibido un huesped el dia sabado 30 de abril y ya salio hoy pero aun no ha cambiado el estado de la reserva a pago. Que es lo que falta para que eso pase? Latest reply by Clare0

People came, checked in, and left without any notice. They wanted to use my washing machine which was not listed as an amenitie. They were asked not to flush paper sanitary products and found that offensive. They were asked, as is common on st thomas, to ... Latest reply by Gerry-And-Rashid0