Hosting

We had 5 star and today AirBnb changed it to 4.5!! I have no idea why as we have only had excellent reviews. Does anyone know how this works? Our place is immaculately clean, the location is brilliant, the acuracy is totally correct, so we are wondering w... Latest reply by Marit-Anne0

i am so angry right now and not sure what to do, i booked a guest he is staying for two weeks, at firwt he was very polite and quiet in the last 2 days things have made a turn, he has a friend who is now visting him every day, justs walks in my home and g... Latest reply by Peggy7

Short notice (eg hours) is often inconvenient though i try to accomodate , how do others manage this situation? Latest reply by Dionne0

Hola, tuve un huésped en mi casa durante un día, y solo he recibido un pago de 1 céntimo de euro!! Cuando se suponía que la transacción era de 43 euros, que es lo que ocurre? me ha estafado la página AIRBNB? Gracias.

I have a friend who has recommended us as hosts to his friend. Is there a link that I can give out to enable him to find my listings/prifile and ultimately make reservation?

How do you identify Facebook or Social Media friends who are users of airbnb? Latest reply by Dave-and-Deb0

Greets peeps, This is how it is... the Guest misunderstood her plans for a 3-day stay and reserved four-days. Since those days were books, I declined her inquiry. Now the Guest revised her plan and the time frame is acceptable with vacancy on those days. ... Latest reply by Dede0

Hi - I have a guest that alraedy made a booking, but like to have a different cancellation policy from a "cancellation must be made five full days prior to listing’s" (current) to: "If the guest cancels less than 5 days in advance, the first night is non... Latest reply by Dede0

I am using the Beta Pricing, and one of my listings just turned into 'Instant Book' without my knowledge. I am going to have to cancel this reservation, thus putting my and my hosting in a negative light. Does anyone else partcipate in these Beta program... Latest reply by Dave-and-Deb0

I get good reviews, but no ratings from my last two guests. I don't get it. I left all of my guests with a review AND a rating as soon as I'm notified that I can leave a review. Each stay went well, and my guests claimed they were happy, satisfied, et... Latest reply by Michele35