Hosting

Hello, I have an issue at the moment. Guest who arrived at my HOSTEL is disappointed because he thought it is an apartment?! More than a month ago we had a conversation and many times I told him about the room he want to book. Even the listing I have cle... Latest reply by Nikola3

My guest left a lovely review yesterday. Unfortunately her autocorrect caused her to write that my place is "ORALLY adorable."Is there any way to edit this? we have both posted our reviews. It was supposed to say "TOTALLY adorable"Help!! Latest reply by Ed-and-Hugh0

ao fazer a reserva, passou de 18EU e 20EU para 16 e 17EU que é o valor das dicas associadas mas eu recusei as dicas, como puderam ter feito isto? Latest reply by Clare0

I recieved an email saying that a payout has been sent to my bank account from a reservation that I never had any contact with and doesn't arrive for another month. I thought payment only happened after arrival. Thinking this might be a scam. The email ca... Latest reply by Clare0

At the end of last year I was diagnosed with bowel cancer with immediate surgery booked on the 23rd December. As this is the busiest time for airbnb, I had bookings right through the time of my surgery. I contacted the guests asap and they were really go... Latest reply by Clare0

Hi all, I am a host and have used Airbnb as traveller as well.When I was booking an apartment there was a prerequisite to have an offline ID check (passport photo and verification) before I could make the booking. I very much like the idea that anyone wan... Latest reply by Anne39

Hi everyone,I have a quick question about super host status. We opened our place to Airbnb guests since November 2015 and we have had mostly French guests (I am French, husband is American and we live in France). We were hoping to get the super host statu... Latest reply by Kerry-Phil0

Trying to connect with this new community centre group on iPad using app. Icon for groups does not show this group???

I got a notification that my repsonse rate was too low and that I my listing may be deactivated. my response rate is 90%. What percentage do you have to keep it at to not get deactiviated? Liz Latest reply by Lizzie

My guest wants to change her dates as the conference is in a diff month from the one she booked. My place is booked on those dates but she would like to stay in my other place instead on those new dates. I have agreed to waive my cancellation fee but she... Latest reply by Lisa7