Hosting

Hello,I always receive 5 stars for the way I treat my guests. I had one very cranky guest who received the same high level of hosting, yet he rated me 3 stars, even after shipping him back (for free) his belongings that he forgot at my place.It is very un... Latest reply by Dave-and-Deb0

We have been Airbnb hosts during several years, and had thousands of guests in our two rooms in our appartment. And we have had the same problems all the time: Though it is very clearly written 1. how to get to our house from the airport (Copenhagen) by t... Latest reply by Tiare-and-Alfi0

My potential guest has a strict budget. How can I determine, on my end, what I can charge and still have him within his budget (including fees)? Latest reply by Dave-and-Deb0

How do I remove a pre-approval from a message thread - there is no button to do this anywhere despite advice in the help centre? I am using a computer (Mac) Thanks,Emily Latest reply by Monica4

I was told I would earn $202 NZ but only $191 NZ went into Paypal. Where has the $11 gone? Latest reply by Clare0

Hi,In Amsterdam Airbnb collects the community tax from our guests. A comfy position for the hosts in Amsterdam. We just found out that it still means that we need to check it in our financial account results as the software let us and Airbnb down the last... Latest reply by Donna15

I just got a message from Airbnmb stating "Problem collecting payment for reservation TTKKYS" What does this mean? The guest decided to change her room right after booking it because she did not know her preffered room was available. I sent a request to a... Latest reply by Georgia4

Hello, I stipulate in the section on house rules/info, that we are only accepting a minimum of weekly bookings over the Australian Easter break. For some reason people are not seeing this and requesting 1 or 2 night bookings, hence I have to decline. How ... Latest reply by Dave-and-Deb0

Hey guys. I have considered my occupancy tax to be included in the price of my rental. My accountant says that unless this is specifically stated at the time of rental and collected up front, that this cannot be considered true, and the taxes have to be... Latest reply by Clare0

I am having problems listing a second room. It keeps asking me to put in more pictures and right now I only have one. What am I doing wrong? Latest reply by Evelyn0