Hosting

You don't always have to do something extraordinary, to improve your guest's experience. You don't have to sacrifice, go beyond your limits, and transform the world, to make something great. Sometimes it is enough to... pay attention. This is a story of h... Latest reply by Lizzie

Recebi do cartão Payonner a indicação que está abaixo, para tranferir o valor que está disponível no cartão Payonner para a minha conta bancária, pois não sei como usar esse cartão...Peço mais urgente retorno com orientação. Grata e sou anfitriã! Referenc... Latest reply by Ellen0

Hi there, My reservation date for the stay is on 20th January 2016 for 15 days and for some medical issue, I need to re-schedule my travel date to March, the re-schedule request was sent on 14th January 2016. The hosting policy is "Strict" which is 50% re... Latest reply by Deb0

I have a guest that orginally requested april dates, they made a mistake and wanted jan 15, to 17... how do I deal with this.. is there anyway to contact airbnb and have it corrected. I told the guest to cancel , and they cannot find where to cancel and r... Latest reply by Lizzie

I have over 80% of 5 star reviews from guests, but for some reason, even though this is monitored on my Dashboard under "Ratings from Guests", the part that says "Superhost Status" never updates to reflect this. In fact, the number in that section (which ...

How did you refund a guest that never came and only notified you hours before they were due to arrive. Latest reply by Dave-and-Deb0

Hi Lizzie, Will you please add me to your mailing list for the next meeting. Warm regards,Dencel Latest reply by Lizzie

Hi, I am an AirBnB Host and we generally offer 2 Ensuite Bedrooms. However, in 2016 we are making our entire house available for 3 weeks late May early June, I want to rent it Saturday to Saturday weekly rental only but cannot figure out how to do this. T... Latest reply by Marit-Anne0

Hi all, I'm a little bit puzzled with the Airbnb serach hits. Our unit has hosted 100 times over the years, reviewed 75x with 93% (majority 5 stars and few 4 stars, and a 3 star which is the lowest) satisfaction from overall experience and yet I cant even... Latest reply by Cheryll-And-Roy0

Hi, is there a way to see the detailed ratings each guest has left (i.e. cleanliness, accuracy of description, communication, ...)? Many thanks Latest reply by Massimiliano3