Hosting

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I'd love to see Airbnb segregate listings for Airbnb managers to give individual listing reviews

It would be great to see Airbnb change the account structure for property managers to allow each listing to have standalone reviews, and therefore considered independently for Superhost status. Maintaining Superhost status for 60+ properties has proven ve... read more

Created 06-01-2021 | Latest reply 08-01-2021 by Ann72

in England, United Kingdom

Day 25: Christmas light displays from your area

Following this year's theme, Christmas is also weird. Even so, our cities are the constant to better times, still looking festive and the best they've been all year round. London might not be the same this year, but December still remains the month ... read more

Created 25-12-2020 | Latest reply 08-01-2021 by Nick

Day 25: Christmas light displays from your area

in London, United Kingdom

Can Star Ratings Be Removed, Along With Deleted Reviews? Yes - They Can

The question of whether or not star ratings can be removed along with retaliatory or false reviews that violate Airbnb's T&Cs, comes up again and again, with hosts consistently being given conflicting, contradictory answers by CX staff. Many hosts have be... read more

Created 18-12-2019 | Latest reply 07-01-2021 by Steve864

in Dublin, Ireland

One unreasonable review may affect Superhost Status

I was reviewing my Superhost status and notice my Overall Rating for the past 12 months which counts towards Superhost status was 4.7 and it takes a 4.8 or higher to qualify for Superhost. I reviewed the Overall Ratings provided in the past 12 months and ... read more

Created 16-08-2020 | Latest reply 07-01-2021 by Steve864

in Suffern, NY

New Year: how did you celebrate? What are the traditions in your country?

Hello everyone, I hope you've all had a great New Year's Eve! Every country celebrates NYE differently and in the Netherlands, we have a tradition where you eat an Oliebol (a doughnut like pastry with or without raisins). Usually, all neighbours w... read more

Created 04-01-2021 | Latest reply 07-01-2021 by Helen427

New Year: how did you celebrate? What are the traditions in your country?

in London, United Kingdom

Condo preferences

As a host, which do you feel is more popular, a ground floor or top floor condo? Curious to get your perspectives. Thanks!

Created 07-01-2021 | Latest reply 07-01-2021 by Ann72

Guest leaves 4 star review

We have been hosting for 2 years and are Superhosts. Up till September every single guest review was 5 Star. Until one in September rated us 4 star for no reason that we know of. His written review was ok - short & sweet. There were no complaints, yet h... read more

Created 30-10-2020 | Latest reply 07-01-2021 by Danielle1086

in Golden Lake, Canada

Rating calculation method

Hello! Do you know how Airbnb calculates avarage rating for the hosts?Do they take for the calculation all reviews from the very beginning or like for example in Booking.com (only last 2 years ratings)? I just noticed that long time my average rate was 4,... read more

Created 22-11-2018 | Latest reply 07-01-2021 by Danielle1086

Co-host Berlin summer 2021

Hey! I'm looking for someone to share apartment with in summer 2021 in Berlin. I'll be staying there for about a month (mid June-mid July). Please contact me if interested.

Created 08-12-2020 | Latest reply 07-01-2021 by Yanelie0

Adding guests to reservation

Does anyone have instructions for new users to Airbnb to add the info for the rest of their guests to a reservation? I see it on my end, but don't know what it looks like to guests.

Created 07-01-2021 | Latest reply 07-01-2021 by Colleen253

in California, United States

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