Hosting

Hi there, When I check the ratings section of my airbnb page, it's saying that my Overall Rating is 4.8 ... but when I check the Basic Requirements/Progress section, it's saying that my overall rating is a 4.6. This discrepancy has caused me to lose my ... Latest reply by Sandra856

I was told by multiple people on thie forum that if I didn't like it I should quiet! Wow, and then I get on here just to see what's going on b/c once again my bank account was breached and whoever it is has my actual bank account number and they have acc...

I rang Airbnb as a superhost of two properties and asked that they contact a new Airbnb member wanting to book about an incomplete profile, but the Airbnb support rep refused! Their profile photo is of a nebula in deep space. They have not given a sur... Latest reply by Lynette57

Good morning hosts! Our guests rate is no longer showing on the app. Two weeks ago I was able to click on a booking which brought up the guests info including the amount of their reservation. We use to have access to click on the price and see the breakdo...

Hi, this is my first time hosting with Airbnb, my guests arrived as planned and they are now about to leave after enjoying a Scottish breakfast. My question is, how do I get paid, normally I have been paid on departure by the guest with card payments. Latest reply by Kath9

We had a guest damage our bed frame yesterday. The box spring ended up damaged as well. They didn't notify us in the evening when it happened, but waited until 4:00pm today to ask if they can switch rooms. This is the first time I will need to ask a guest... Latest reply by Samantha360

Another new feature which seems to come and go In the murky world of Airbnb pricing it's not clear anymore if the green dot is the lowest with cleaning and fee, or just the lowest average base. The map, price slider and list view still show only base pri... Latest reply by Pete28

Happy Holidays, forum!I have been having only good guests in the past several months, and here came a bad guest. Situation:1. the guest books 6 days in advance. A couple days later, asks if he can bring another guest and pay in cash off-platform, which I ... Latest reply by Mark116

I'm finding that as I continue with this business of managing vacation rentals, guests are increasingly cranky about not receiving a 5 star review.I just left a 3.5 star review for guests that left a bag of dirty diapers inside the door to the unit when t... Latest reply by Branka-and-Silvia0

I received a text on my phone from Airbnb letting me know I have a message from a guest. If I respond to it on my phone, will they see my phone number or will it be an Airbnb designated number? Latest reply by Amy837