Hosting

I’ve recently hosted a guest in my personal apartment(I leave and stay elsewhere when they check in) and the guests tried to stay past check out and establish residence in my place. Has anyone had this issue and how was it resolved? Latest reply by Ricardo85

I called in with two questions about an issue that's been happening for 5 months, neither got answered, and I was not followed up with. Instead, I felt like I was talking to a robot because he/it was ignoring my question. Have you really automated custome... Latest reply by Lan1

Today, I want to thank Airbnb for creating a platform which fosters inclusion and respect through strong non-discrimination policies which encourage hosts to welcome all guests regardless of their race, color, ethnicity, national origin, religion, sexual... Latest reply by Jeet0

Just relisted after several months out, and found my "Entire Flat" now has a "Request to Book" button. I want to change back to a "Book" button (which used to be "Instant Book" but seems to have changed this year) I can't see any way to change the listi... Latest reply by Michael502

Dear Hosts, I had a similar experience. this is to warn about two sisters that are currently looking for an apartment in Rome. It is a SCAM! watch out!They first rent via airbnb for a short period of time, everything works fine. After a while they contact... Latest reply by Yiann0

I've been a guest and a host so have seen both sides of the coin. I stayed in an apartment earlier this year and it was great location suited my needs, however there were some issues that I raised privately with this host. Overall gave the host a 4 star... Latest reply by Salem2

Hello Everyone! I am revising my house rules and I see that they are very basic, like no smoking, no parties, no pets, etc. I am sure there are so much more important things to add and would love to hear your tips and advices. Every property on my listing...

Since Airbnb price search on the web in North America is once again using base price only (not including cleaning fee) it's worth looking at how your price is split between daily rate and cleaning fee. - In Seattle for a week night, $40 returns only ... Latest reply by Robin4

Hello, everyone! I went to experiment with booking a listing today, and discovered that not only has the map feature been removed from the front page as a split window, but when you click on the tiny map icon, you can no longer zoom in. If a guest cannot ... Latest reply by Lizzie

Hallo hallo, ich habe eben versucht eine reservierte (noch nicht bestätigte) Unterkunft zu stornieren. Leider stimmt es nicht, dass man unter der Rubrik "Reisen" kommt man zwar auf "Deine gebuchte Unterkunft" aber von da aus kann ich nur eine Nachricht an... Latest reply by Christiane295