Hosting

In our first month as Airbnb hosts, we have already entertained 11 families and groups. Going to sites like Twitter and Facebook can give you the idea that there are a lot of horrible people out there.As Airbnb hosts for Tatiana’s at Terrigal, we’ve found... Latest reply by Matthew285

Hi Everyone!I would like to ask your oppinion on the following situation, since I got two contrasting feedbacks from two different employees of Airbnb Help Centre.Namely, if a guest disregards the reservation contract by breaking the house rules, and canc... Latest reply by Kelly149

I would like to help him not incur additional fees. Latest reply by Robin4

Hi, im looking for some guidance on potentially charging for extra guests. My house caters for 4 people maximum, but I have had a few enquiries from parties of 5. Having looked at similar properties to mine in the area it seems other hosts are not charg... Latest reply by Peter516

We have a cottage in a family-oriented resort community that we rent out thorughout the summer. I had a booking request from a guest: they wanted to book a weekend in June for a birthday. They said that they had a friend with a cottage at the park, and th... Latest reply by Alexandra316

I am curious what other would do in this case (and don't want to be bias because I really did not like the interactions I had with these guests). The group set a hot pan on the table leaving a burn mark (there are pot holders that they could have used or... Latest reply by Letti0

Hi All. I notice EVERYONE has additional fees like "Occupancy taxes' and "service fee" on thier request booking. My on the other hand does not have a total for the requested nights and it does not have serice fee or occupancy fee. Do i need these? Any hel... Latest reply by Emiel1

Hi everybody, we are new to airbnb, having only about 6 bookings, on the whole going well, but the last guest gave us a few problems, essentially they broke the freezer drawer (we host the entire house) they admitted this, large stain in the living roon c... Latest reply by Stay-Asheville0

Hello everyone.I've had a family crisis and have had to sell my home at very short notice. This means I've had to cancel SIX guests. Luckily everone has had two months or more notice and I have given them the contact of another Airbnb host, a friend, who... Latest reply by Abigail3

2nd time my guests said they try to book as a group yet the app only let them book for 1 person. My max number of guests is 4 per apartment. Is this happening to other people? Latest reply by Steve143