Hosting

I have a strict cancellation policy in place. An airbnb user booked my place and cancelled and when i check my payouts it has been changed to ¥0. I should be getting 50% of my booking as per the terms -what is going on?has anyone else experienced this?I h... Latest reply by Matthew285

why is this so difficult? Latest reply by Allison141

Hello there, Has anyone here ever been fined in Maimi for short term rentals? Does anyone know how you can fight a fine? and what they can to if you do not? I recently got a fine, so any guidance & assistance woiuld be very much appreciated! Thanks!! Latest reply by Giovanna171

Im trying to cancel a reservation (maintenance issue) I get to the last step and it keeps saying 'there was an error processing your request' and it will not let me cancel the reservation. I need to cancel and the the guest his money back! Is anyone famil... Latest reply by Marit-Anne0

I am a Superhost and this is not my first guest. I also am a retired travel manager of 30 years so it makes my frustration with this so much worse. This house was a corporate rental over 2000 sq ft that we decided to renovate 6 months ago and put it on ... Latest reply by Christine1

Dear Hosts, Can someone explain to me when this message is being send to the guest? I do not see it in the message history. Do you have tips of what to say in this message? Latest reply by Jerry112

Hey Hosts. This is my first time hosting. I have a few reservations. Does AirBnB collect all money? When/if do I use the Collect money? Do I ever have to worry about that part? TIA Latest reply by Amy475

Is there any way to create a custom cancellation policy? I find the jump between moderate and strict too big. Latest reply by Marzena4

Hi all! I would like to hear from others in Minneapolis or Houston who have rented out their homes for the superbowl. What has your experience been like and at what price point did you get it rented? I am new to hosting and plan to rent out our 4 bedroom... Latest reply by Cathy172

hello all,anybody experience, i host a lot, and have had many dogs in house, last tenants dog caused damage to walls and doors and floor.. i went to resultion center and was informed this was normal wear an tear. As none of the many dogs who stayed in my ... Latest reply by Vincent245