Hosting

Hello Air BnB community I need urgent advice please. I have a confirmed 30 day reservation which started on 29 December 2017. My listing clearly states that use of the pool is "by prior arrangement" as I have two large breed dogs. The dogs do not have ac... Latest reply by Charmaye0

Can anyone tell me what happens to cleaning fees when a guest wants to stay for a month and wont require this? thanks Latest reply by Ellen99

Hi, We accepted a booking recently. And as per usual, we asked our guest for some additional information so that we could enter him into our main business booking system. Our system requires email, phone, address to make it a confirmed booking in our prop... Latest reply by Elizabeth429

Hi everyone, I'd love your opinions please as I am having a hard time making this decision: if you have had to cancel on a guest due to unforeseen medical reasons and they request you to pay the difference between the new accomodation and yours, is that t... Latest reply by Kelly149

I received an infomation request from someone today who indicated they are coming to Halifax for a karate tournament with two other friends. The dates work for me and on the surface it seems like it would be a good rental. That said, her profile says she... Latest reply by Shahana1

I canclled a one day booking. Because it was my first cancellation within the first six months, there were no financial penalties, although a cancellation history will be posted on my profile, and that date permanently blocked on my listing. Unfortunatel... Latest reply by Matthew285

I received a few emails from Air BnB about a new cleaning company they are partnering with called Cooperative Cleaning. I can't seem to find any reviews anywhere other than their site. Has anyone used them and if so, would you recommend? Thanks! Latest reply by S14

Hi People I have been an airbnb host for several years and overall have been very pleased. Only recently I feel penalized because I do not want to use instant book, and therefore am uable to get reviews on people. I am so disappointed, and very frustr... Latest reply by Matthew285

We recently hosted a group and I am looking for feedback on what we should do. First, the lead guest kept pushing us to check-in earlier then the posting allowed. Normally we are flexible but we had a family in and like to honor our commitments. Then, aft... Latest reply by Sabrina257

I have 92 reviews and only 72 show up on the listing preview. The latest one is 6 weeks old. Why do the current ones not show up on my listing preview?