Hosting

We offer instant book but ask guests to provide Airbnb with government ID. We've had a couple of people struggle with doing the ID, and they haven't booked with us. So - do we stick with what we have, or remove the need for government ID and remove inst... Latest reply by Penelope4

I am still a new host but take thing so personal. I know (I hope) this will wear off, but doubt it will. So what happened is this - had a wonderful woman reserve with 2 friends for a 2 night stay. She had been visiting the area before but her friends were... Latest reply by Jessica-and-Henry0

I am fairly new to hosting and I recently hosted a lovely family from India who had a friend who acted as interpreter. They did not leave a review because they did not speak English and the friend booked for them using their email.I also had a family from... Latest reply by Rene-and-Zac0

A guest has booked for Champion's League weekend; he has booked my place on behalf of 3 couples, he has no previous reviews to judge him by. He started sending multiple insistent inquiries on what's app as to whether I would allow an extra 2 couples to ... Latest reply by Karen-And-Benjamin0

Hi!I received a booking request yesterday. It was no pre-approuval, but a reservation request. Usually in this cases it means the person has already submitted their credit card details and as soon as I confirm the reservation it shows as accepted and in m... Latest reply by Branka-and-Silvia0

When entering dates to check availability of my listing I founf out that it does not show as available even though on the Calendar the entered dates are open Latest reply by Jeff158

I need to contact Airbnb support phone number, I cant seem to find it anywhere. Does anyone seem to have it?

Do you live remotely, or just need help managing your rental in the north bay? We are a responsible couple that regularly house sits, and rents other people's homes, so we know what it takes to keep a place looking and feeling fresh for both guests and o...

Hello fellow hosts. I’ve been following this forum since we’ve started hosting last February and learned a lot from your experiences. We are now superhosts with impeccable reviews from wonderful guests but today we need extra help.We currently have a fami... Latest reply by Sharona-and-Gabi0

I checked the stat that I have one cancellation of commitment, but I didn't cancel any booking at all. It must be a mistake. First of all, how can I know which one is the cancellation, and then I can advise what happened to it? Latest reply by Isabel203