What hosts are saying
Dear All, Strange things happened to me today, I will try to describe it:Guest A requested my flat from 5th to 7th May, which I had pre-approved.Before the Guest A confirmed my "pre-approval", another guest, Guest B, sent the request to my place for 3rd ...
Latest reply by
Andrea9
4 Replies
0 Likes
4 Replies
0 Likes
Level 2
Prague, Czech Republic
Just wondering who else has issues getting any response from AirBNB. I've had a painful guest, tried to book in a day early, threatened bad review, then turned up way outside agreed key collection time and cancelled booking and received full refund. Getti...
Latest reply by
Linda108
1 Reply
0 Likes
1 Reply
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Level 2
Queensland, Australia
What can I do if I wrote a personal review to a guest and it was published by mistake as a public review and can't be deleted?
Latest reply by
Hilary-And-Ed0
1 Reply
0 Likes
1 Reply
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Level 1
Israel
Hi, My name is Ellen Quinn, I have just joined airbnb and this morning I received a text asking to reserve my place for Memorial Day Weekend. I got this request through a text and when I tried to confirm and welcome them; I got a error message back sayin...
Latest reply by
Helen3
Ellen103
Level 1
1 Reply
0 Likes
1 Reply
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Level 1
Question regarding instant book.We have found that most of our guests are new to ABNB and have no reviews. If we select instant book I see we can chose to allow only people with good reviews to instant book. If we select this option, will prospective ...
Latest reply by
Kim-and-Jen0
1 Reply
0 Likes
1 Reply
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Level 2
Christchurch, New Zealand
Unfortunately I cannot use Airbnb's tool to picture the beds because only three of the six beds fall within the standard sizes. One of the oddballs is an expensive roll-away cot with a memory foam mattress, width 32", lenght 74". It is listed as a bed in ...
Latest reply by
Sora0
1 Reply
0 Likes
1 Reply
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Level 10
Ormstown, Canada
I just had an unusual experience. A girl wanted to stay for two months, and since I have only good experience with long term guests, I accepted. She wanted to come with her mother the first week, so she made two reservations, one for both one week, one fo...
Latest reply by
Marit-Anne0
11 Replies
0 Likes
11 Replies
0 Likes
Level 2
Oslo, Norway
We have a policy that adds per person after the first two. A guest booked 8 days but on the third day a third person will be staying too. the guest booked as only 2 people to avoid paying the cost of the days that the third person will not be there. Best ...
Latest reply by
Nutth0
8 Replies
1 Like
8 Replies
1 Like
Level 1
Hurricane, UT
My guest has stayed for 7 nights and now left. No paymenr from Airbnb even though the guest has paid in full. There is no detail on the site for contact details. What do you do?
Latest reply by
Phillipa2
2 Replies
0 Likes
2 Replies
0 Likes
Level 1
Auckland, New Zealand