Hosting

Hi All, Just got a message from a guest checking out this morning. She said she was in the beginning of writing a review for us and somehow system submitted before she was finished. She's asking is there a way to edit it because she was not done with it... Latest reply by Martin-and-Phuong0

I have the Verify ID reservation requirement set on my listing. In the "Help" section, it says I should be able to see the full name and date of birth of the potential guest but I have no idea where that information is! Can anyone help? We have a clause ... Latest reply by Kathy132

Recently I've had two potential guests tell me that they can't book for more than four days. I currently have a guest trying to book two of my rooms for a week but it's impossible for it to be done. I have tried to contact the administrator of the website... Latest reply by Cynthia-and-Chris1

Hi - We have just had some lovely guests but they are finding it difficult to do a review because they didnt get the usual prompt emails from Air B & B. Is it automatic that all guests are prompted to review a host ?We have only had 4 reviews from 8 booki... Latest reply by Cynthia-and-Chris1

I have lost almost all my business, the filter that guest found me thru was found in AIRBNB site it is now gone BOATS, I have aske dthe few that have contacted me and was told they stumbled across my listing by using Google /seattle /boats. I will need o...

Can someone guide me. I had two guests arriving today. Three days ago I messaged them to say that it was the Bath half marathon and that I was playing in the samba band. I told them where we would be, that they could arrive before I left at 10 am or after... Latest reply by Wendy-and-Frank0

last week i had some guests who cancelled their reservation and then were arguing about the refund of reservation...they theatened me to write a bad report if i didnt refund some money.(by the way, they left the city following a huge terroristic attack, a... Latest reply by Shann1

I wanted to offer a free upgrade to a guest between 2 of my listings.I created an alteration to the orgininal reservation moving them from one property to the other.The modification appears on my dashboard but the guest never reveived any such offer and t... Latest reply by Marit-Anne0

Good evening, I am wanting to sync my Airbnb calendar to my apple/mac calendar. However, I find that this does not update as new bookings arrive.Is there anything I can do about this so that it updates automatically? I am wanting to share this with my cle... Latest reply by Chiara139

I had a guest that created a new booking to extend their stay. When doing so they were charged an additional cleaning fee. I didn't want to charge them twice so I refunded the cleaning fee through the resolution center. Now, when I look at the guest's ...