Hosting

I have a reference from a friend that is embarassing and I'd like to erase it from my profile. Is that possible? Latest reply by Sharon64

A guest cancelled their booking and then changed their mind quickly and wanted the booking back. I am happy to do this without refund or penalty but how do we go about this? Latest reply by Deb29

I won't be able to respond to any reservation requests while I am away and I am worried that it will affect my "response time" ratings. I don't think putting a vacation response on my email will work through Airbnb? Any suggestions? I did a little more ... Latest reply by Sandra126

When I do a search I find my listing keeps coming up as pet-friendly, but we want to have a "no pet policy". It looks like the pet policy is in the amenities section, but I sure can't find it, and my only choice in Amenities is the other pets on site box... Latest reply by Mike77

I have a guest that has to cancel their reservation due to a medical diagnosis. They are in the hospital and unable to access a computer to process the cancellation themselves. I see that there are penalties for the host making the cancellation and I don'... Latest reply by David126

Latest reply by Taryn4

Hi! I had a guest looking to book for a full week when I was away, but would only book if I purchased a small table since my studio apartment does not have much dining space. I agreed since I wanted to get the booking. I found a table option for $17. I... Latest reply by David126

My payout has been pending for much longer than normal. I cannot find anywhere or anyone to contact about this. I am owed a significant amount of money and have received no emails regarding any issues. Can anyone help?? Latest reply by Alice-and-Jeff0

HelloWe were communicating with a host about potential rent, without commiting. Ond one day later we informed her that we will not be coming because my son broke his leg. She activated my VISA card (I don't know how) and charged full payment, and now she ... Latest reply by Alice-and-Jeff0

Hello,I had someone cancel due to an injury. She reached out to me about it and I am definitely considering refunding the money but I'm wondering if this is something that Airbnb can and would cover. Any information you can share with me is greatly apprec... Latest reply by Gerry-And-Rashid0