Hosting

I use Smart Pricing. Works great in setting mimimum/maximum prices with one small problem .... My Base Price was $79/night. Set minimum price of $79/night in Smart Price. Worked great for couple of months. Then I decided to raise my rate from $79/night...

We have a guest that is interested in booking our listing in a two-family as well as our upstairs unit that we do not rent nor list. The prospective guest wants to see photos of the upstairs before they book. I cannot figure out how to send the images as ... Latest reply by Traci1

I had Easter week blocked for my own family as we also use tha place that we rent on airbnb and I have received a reservation request for those date. I thought I've made a mistake and didn't block the dates correctly or something, buy when I declined the ... Latest reply by Agnar0

Hi, I read that if I do not accept or decline a pending reservation request I will be penalized.I would like to know how to manage with that in case i don't have an internet connection for 24 hours or in any case I am unable to respond within 24 hours whi... Latest reply by Andrea9

I have had my verification settings set to "must varify ID". I had a request from a woman who needs a place for her parents, near her own home and pre-approved her. However, she hasn't done ID verification. I said I'll change my rrequirements temporarily ... Latest reply by Eileen-and-Trevor0

Good Morning, please help?? my guest has advsied me that I need to add 2 more people to the reservation however they have already chek out today where can I do this? regardsLizane

Hi there I've had a guest mail me to change their reservation as a second guest would be coming with them. No problem, I don't charge additional rates for a second guest but like to have it on the reservation so I know who/how many are coming. I've amende...

I need to temporary close down my listing for 4 weeks when I am away and not able to be contacted. Will I lose my super host status ? Latest reply by Diana70

Does anyone know how I can cancel a pre-approval? The help section said there should be an option in my inbox but I don't see it. I'd like to cancel the pre-approval so I can make a special offer instead, if that helps. Latest reply by Andrew90

I have a problem which may not only be related to Airbnb but somehow I cannot solve this. I am not very good with my smartphone - pretty new to it - and new to hosting as well. On my computer all works fine. I get requests for bookings through my gmail ac... Latest reply by Dede0