Hosting

I've been a host since 2012 and just had the worst experience with airbnb represenative Phil T. someone booked our 1 bedroom apartment for 4 people. 5 people showed up and the person who booked was not present. they offered us extra money we of... Latest reply by C-C0

One of my guests has left a one star rating in one category (location) where I usually get 5 stars. I would like to know which guest left the 1 star rating. Generally I would like to know which guests left how many stars in which categories. But I was una... Latest reply by Ana7

hi its been 72 hours since they booked in ! and i still have not been paid ! Latest reply by Sue--Robbie--Pasha0

Bonjour, Depuis quelques temps je ne reçoie plus les demandes de réservations par email (or je reçoie les emails pour laisser un commentaire après le départ des personnes ...). Dans le paramétrage des emails tout est ok (la case rappels des réservations e... Latest reply by Anthony73

Lately, all my text notifications have been sent to me in spanish. What is the setting to change it back to english? Thanks Latest reply by Candie-And-Dan0

Hello,I'm trying to change dates with the current reservation for my guest and the page never finish loading.Please help. Thank you

Is there a way to decline a reservation request without being penalized? My house is clearly listed for 6 or less people and the guest sent a request but let me know that they actually have 9 people that they want to stay in the house. It is just too many... Latest reply by Allison2

Hi, I have a guest that was supposed to check in yesterday. I sent him a text, a message via Airbnb and also via the airbnb email address. Still no responses. How do I mark that booking as a no show ? Thank you Latest reply by Sandra126

New to Airbnb. Just listed our upstairs bedroom. Will be requesting a photographer to take better pictures. Would love some suggestions on our listing Latest reply by NanciandNathan0

My listing was showing up and getting bookings, then it suddenly disapeared off Airbnb !! Someone said I should 'verify' my account. Did that, nothing changed. The listing is on my account settings but invisible on any other computer search. HOW DO YOU... Latest reply by Jeet0