Kari4334 Level 1 Ocean Springs, MS Guest wants full refund for cleanliness, but has more than d... I would like some guidance on how to proceed with this situa... Latest reply I would like some guidance on how to proceed with this situation. I have a guest who complained at nearly 1am of bugs in my ... Latest reply
Zon0 Level 3 Cabo San Lucas, Mexico The Real Reason You are having probelms with Airbnb. AI Jus... Hello Airbnb community,I’ve been a Superhost for 9 years, wi... Latest reply Hello Airbnb community,I’ve been a Superhost for 9 years, with over 2,600 reviews and a perfect record — until now.Recently, ... Latest reply
Nehemiah4 Level 1 Adelaide, Australia Different guest arrival at home Hi all, I’ve currently been hosting guests who said there wo... Latest reply Hi all, I’ve currently been hosting guests who said there would be 4 adults and 2 children. Upon check in, the initial guest... Latest reply
Eudele0 Level 1 Miami, FL Booked for today and tomorrow Hi Nadia, my is Eudele. I am arriving at 1 pm. How do I get... Latest reply Hi Nadia, my is Eudele. I am arriving at 1 pm. How do I get the keys. Will someone be there when I arrived. Please advise. T... Latest reply
Thainara4 Level 2 Sydney, Australia How would you respond if a guest asks to do their laundry in... I’ve noticed that guests from a specific region ask to do th... Latest reply I’ve noticed that guests from a specific region ask to do their laundry in a short stay! I have a guest who just arrived toda... Latest reply
Marco65 Level 6 Rome, Italy Guests and air conditioning Are your guests normally free to use air conditioning at any... Latest reply Are your guests normally free to use air conditioning at any temperature and throughout the year? What is the temperature you... Latest reply