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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hey there everyone, When we prepare our home for our guests, we try to think of even the smallest detail to ensure everything is perfect. We want our guests to feel comfortable and enjoy listing! So, what happens when the roles reverse and hosts become... Latest reply by Greg-and-Lisa0

I know I am a slow learner, but in reality I never seem to learn my lesson! I have always said I pick guests pretty well, and on a surface level I do seem to have a good relationship with my guests. But when I look back on it, a substantial percentage e... Latest reply by Wei-and-Ting0

So I got a funny gift from a guest yesterday: it brightened up my very long day. I don't get gifts often, and when I do it's usually wine (one of the many benefits of living in wine country). The guests yesterday left me flowers (always a favourite) and... Latest reply by Casita-By-The-Texas-Bay0

Up until last December I never greeted my guests. In November we travelled and stayed at an Airbnb. The host greeted as was incredibly nice. A few things went wrong (including roaches) but my husband forbid me to give him a bad review because he really co... Latest reply by Inna22

Contrary to many hosts I find I am becoming more relaxed about simply accepting guests because they are guests. I can’t remember the last time I actually looked at a guests profile on booking and I have only declined a couple of times over the past year a... Latest reply by Alon1

I have been hosting for quite some time, So today I decided to start a conversation on " when things go wrong" It would be great and informational what you do when things do not go as planned with guests and how you remedy the situation to avoid a bad rev... Latest reply by Beth80

As seems to be common with many other hosts, I am finding that guests are quite happy to stay without leaving a review. I have tried a few different things to encourage reviews such as sending guests a message after they leave to notify them that I left t... Latest reply by Vanessa-and-Kurt0

Hello Hosts, My home is located on a hill station where it rains continuously for 4 months. During this time, guests can barely get out and although I have two lovely terraces to sit and watch the rain while sipping hot Chai, it could get quite boring t... Latest reply by Jeet0