Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

This is part of the CC Festival of hospitality, original topic created in the Italian speaking Community Center, by @Vittoria25 and translated below. --------------------------------------- Before I get into the topic about what (in my experience) ... Latest reply by Manasui0

Hello, I have been hosting for almost a year now. Have completed 44 trips with 5 upcoming, have maintained a 100% commitment and response rate since I started. However, I only have 16% 5 star reviews. One major reason here is that the location of my pro... Latest reply by Preetika0

Hello, From the moment you first hear from a guest, you are starting the journey of hosting. Each conversation is important and can help you as a host find out the information you need and also make your guest feel excited about their stay. There ar... Latest reply by Cormac0

THIS is why we traditional home-sharing hosts still matter. Here's a photo of the 'Thank You' card we received today from our first Airbnb guests in 9 months (I shut my Airbnb listing down last October after a two year sold-out run to take a break from... Latest reply by Susan1028

I supply all condiments , tea, coffee, sugar, milk, biscuits, sauces, soup so that if they are late there is something there for them, washing tabs and conditioner, all bathroom requirements. Do I need to supply cereal? Latest reply by Drew140

Hello to all of you, Harry certainly has by far a fantastic list and I am in support of everything he has to say in his post... a touch of "newbie" insight I might add: 1. ) Invest the time in creating a check in/check out list for guests - Some c... Latest reply by Christina772

I have some guests staying at my primary listing this weekend: they have never been to Canada before, and in fact, have never left their home country before. They asked many questions ahead of their trip, and one of the things they asked me was "What's t... Latest reply by Rowena29

Hey there everyone, When we prepare our home for our guests, we try to think of even the smallest detail to ensure everything is perfect. We want our guests to feel comfortable and enjoy listing! So, what happens when the roles reverse and hosts become... Latest reply by Greg-and-Lisa0

I know I am a slow learner, but in reality I never seem to learn my lesson! I have always said I pick guests pretty well, and on a surface level I do seem to have a good relationship with my guests. But when I look back on it, a substantial percentage e... Latest reply by Wei-and-Ting0

So I got a funny gift from a guest yesterday: it brightened up my very long day. I don't get gifts often, and when I do it's usually wine (one of the many benefits of living in wine country). The guests yesterday left me flowers (always a favourite) and... Latest reply by Casita-By-The-Texas-Bay0