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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hello everyone! Happy new year!!! I am new in this business and would like to share and get your valuable advice, all the do's and don'ts will be appreciated. Thank you all Latest reply by Elisa

Hi. I'm from India and trying to book an accomodation in a place in Europe. Once I click on reserve, it's asking for PAN details. Everytime I give it, I get an error - PAN Validation Failed and unable to enter any further details. I tried multiple times a... Latest reply by Aiswarya1

Hi Airbnb Community, I’m reaching out to share a concerning experience I had with a recent guest and to ask for your advice on how to handle this situation.This guest violated my house rules within six hours of check-in by inviting five different men to m... Latest reply by Sachin82

After a protracted back-and-forth with CS, I think I have learned the secret to reliably uncovering the guest blocking feature! 1) Do it from Google Chrome 2) Do it from the message thread with the guest you want to block, NOT their profile 3) Report as... Latest reply by Jason2727

How do you handle declining booking requests? Especially bookers who provide little to no info on themselves. Also do you think your search ranking goes down if you do decline? OUR STORY: We've had a number of requests from people this year who have had ... Latest reply by Phil-and-Lisa1

I got a reservation from a couple in the last minute, and because I had other guest leaving in the same day of check-in and arriving at the same day of check-out, I was very clear that the times of check-out and check-in were very strict. Now he sent m... Latest reply by Denis293

Hi all ive been asked by an agent to host 2 brothers from another country, sharing my one room with a double bed for a whole year whilst they attend a university I have declined this persons offer as I don’t feel comfortable letting my spare room out to ... Latest reply by Andrea6232

"In the event of a power outage from the utility company, the solar inverter kicks in and supplies power to the entire home. The solar inverter ensures power to light bulbs, TVs, fans, WIFI, bedroom/living room sockets and Microwave. However, the A/Cs, ki... Latest reply by Joan2709

Today my family and I experienced something that I wouldn’t wish on anyone. We booked a cabin in lake arrowhead for a Friday, Saturday and Sunday. Everything was fine, as we were heading out to the cabin I figured I would ask the host a few questions, we ... Latest reply by Stacey560

Hello, how do you hosts handle different guests seemingly repetitively leaving behind items? I have shipped things ranging from a pair of stiletto heels, to a cell phone charger with cord. I don't ask the guest for shipping, but the last two back-to-ba... Latest reply by Nicholas828