Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
Dear Airbnb Developer Team,I've noticed a recent update to the Quick Replies feature, and it appears to have a new look and feel. At first glance, it seems like a positive improvement.Since you're actively working on this area, I'd like to take this oppor...
Latest reply by
Joan2709
What questions do your guests ask you often?
Hello everyone ,
I hope your week is going well.
I believe that as a host, guests’ questions provide valuable insights into their needs and expectations. These questions can vary widely, offering opportuniti...
Latest reply by
Sian655
I do pretty decent volume and have pretty good guest communication systems. But fairly often we have guests that aren't too tech savvy or able to navigate the platform well. They want to rebook the property for a different set of dates, but have trouble f...
Latest reply by
Elegant-Homes-Retreat0
I had an awful guest experience and tried to settle it with the guest personally. She stayed at a reduced rate and then needed to extend her stay. We gave her an even bigger rate discount. When she left, she left the place a mess. Dirty, greasy dishes, po...
Latest reply by
Thembelihle1
Hi,We are new to renting out accommodation and the other day we had a very interesting incident that my husband and I feel we would need support in whether we handled it correctly or not.A person writes to us where, based on the fact that we are new landl...
Latest reply by
Shelley159
I’m posting this to warn others in the Airbnb community about a deeply upsetting experience I had, and how Airbnb has failed to provide any meaningful support or accountability.
I stayed at an Airbnb property hosted by David **. Not only was the unit in...
Latest reply by
Camila930
I want to enhance the services provided and I want to get to know hosts who have units near my units to exchange work between us
Latest reply by
Marie8425
Hello Everyone,We live like a heaven in sharkoy/murefte.But i am very sad for it has so much history and nature here but going down by time.Lets improve tourism in Murefte and try to help to more people get known about history and nature about this beauti...
Latest reply by
Alex
I’m feeling really frustrated and would appreciate some advice. I hosted a guest for 2 months. My listing clearly states NO CATS due to a severe allergy. The day before check-in, she informed me she was bringing a cat. Per Airbnb support, I could have had...