Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
Recently I declined a guest for 1/1 bad review AND for multiple, insistent messages within the first 10 minutes of the request, including sending an inquiry under other dates just to say he's trying to finish his reservation on the first. This guest has ...
Latest reply by
Joan2709
Hello everyone, has it ever happened to anyone that Airbnb fabricated chat threads? A message just showed up on my feed and looks like I had a conversation with Airbnb support that I never did. This is so scary, I am really shocked at the moment. I have n...
Latest reply by
Joan2709
I’ve reported a review given by someone who booked on behalf of his wife. Airbnb responded by saying “review disputes are based solely on the content of the review which pertains to the users experience (Host or guest) and not how the reservation was made...
Latest reply by
Robin1421
An ABnB host on YouTube mentioned that when someone asks for a discount they send them to their direct booking site. That seems as if it would go against ABnB's TOS to send someone messaging you thru ABnB to another booking site?
Latest reply by
Joelle43
Just wondering if guests get access to the property address immediately upon booking. I just confirmed a guest for a booking in 3 weeks and she asked for the address. I usually send it a couple days before their arrival. Should I provide it this early? Do...
Latest reply by
Tim467
Hi there,
I have recently had three potentail bookings, all from people with no profile information and no reviews.
I'm wondering what other hosts do in this situation?
Thanks!
Sara
Latest reply by
Robert375
Hi everyone
See msg below I received from a potential guest. What are your thoughts and has anyone ever gotten a request like this.
Hello,My name is Andrea, and I am a Film student at the Savannah College of Art and Design here in Atlanta. I am the loca...
Latest reply by
Floscinco0
Once again, I’ve had guests fail to show up for a three-day weekend reservation. I accepted the request from a nice retired couple, not newbies, two weeks ago. I accepted their reservation and sent them a welcome email. Then, the day of their expected arr...
Latest reply by
Marie8425