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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi all, I'm wondering if anyone else is having this problem - or if it's just me! About 3 or 4 weeks ago, I realised that my guests' reviews aren't showing up on my listing. They do show up in my stats (but only to me obviously). I'm in touch with Air... Latest reply by Sandy92

My husband and I have been Airbnb guests for a few years, and we just started hosting two months ago. So far, we have had ~10 guest groups, and a maddening, albeit small, issue with two of them: 4 stars for location, putting us at a current average of 4.5... Latest reply by Daisy71

Okay, the dog wasn't really bad: the owners were't so responsible, though. We had a couple stay with us who had nothing but glowing reviews. They stayed with us for one night, and they left a mess. There muddy dog paw prints on everything: the couch, t... Latest reply by Alexandra316

I tend to see the best in people and I think the same is true with other Airbnb hosts. I mean who else could open up their homes to total strangers? I currently have a first time guest who is very very nice! But so many problems. Some first time airbnb gu... Latest reply by Sam397

Hi guys, I've recently had a really great review on my listing, and I'd love to share it on my establishment's Page on Facebook but I can't seem to find any 'share' links. At the moment it looks like all I can do is to copy/paste the text and put it in... Latest reply by Patricia1535

Actually I generally know what a BAD guest looks like and thankfully I haven't had many. But I'm curious how hosts handle and review the not great and not terrible guests. If for us the average airbnb guest is pretty damnwell close to perfect, I.E. kitc... Latest reply by Carmel26

Has anybody noticed this also? We can see the star ratings of booked guests now! In the Messages window, under "About this guest" in the left column, I can see the Overall rating of each of my guests (past, present and future). And when I click, the det... Latest reply by Stacey115

Hi, I had a real bad experience with a guest who didn't check out on time as he felt it was his right to stay longer. We had a discussion over whatsapp as new guest were coming and my cleaner was already in the apartment to clean for the next guest. I... Latest reply by Zolly0

Our house rules clearly state: "please do not let the cat out" and "don't feed the cat". The rules are in our listing and also printed in the room. We also have signs on the main door and balcony. It should be clear to all the guests. However our recent g... Latest reply by Sarah977

I am over having infants to stay. My guest, his wife and infant stayed one night. His communication was patchy, They seemed a nice couple and pretty laid back. After they left I was pretty annoyed at the state of our listing. He had moved the bedside dr... Latest reply by Fred13