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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I've been hosting for years and in different countries.Many times a guest breaks a rule, they make retaliatory reviews. Other OTAs have clear policies and they enforce them.I understood that AirBnB created a retaliatory review policy a couple of years ago... Latest reply by Patricia2526

I have been a SuperHost for several years, and I have no idea how Airbnb allows a clear retaliatory review. I had a guest that booked 21 nights, and a few hours after checking-in decided she wanted to leave because the sheets were Polyster and not cotton ... Latest reply by Joan2709

  Hello everyone ,I hope you’re having a great week! Hosting guests who travel for work offers unique opportunities and challenges. These guests often value comfort, convenience, and a quiet environment where they can relax after a busy day. Providi... Latest reply by Michael10162

  Hello everyone, and wishing you a great week! Today, I’d like to talk about the welcome message. It’s that first little moment when guests start to feel they’re in good hands. Some hosts keep it short and sweet—check-in time, Wi-Fi, house rules. O... Latest reply by Bec3748

Has anyone else faced issues with Airbnb refusing to remove a obvious retaliatory review left by a guest? I have documentation and proof of messages exchanged between me and the guest, as well as messages between me and Airbnb support before the review wa... Latest reply by Linda640

How are other hosts attracting extended stayers? I would love to host someone for 30+ nights. But The longest i've been able to host for is 12-14 days. Any advice on how to accomplish this? Latest reply by Alex

Hello everyone, I have tried countless methods, but the receipts generated by Airbnb are always in Chinese. Customer service told me that once a receipt is generated, the language cannot be changed anymore. This is ridiculous. I modified my global setting... Latest reply by Joan2709

I’m reaching out in desperation as the new review removal process seems broken and unworkable. I recently had a guest who blatantly violated the 10am checkout time listed in the house rules, refused to allow cleaners entry at the scheduled time, and was e... Latest reply by Judith164

What is the criteria for superhost status and how often is the evaluation. When is the next evaluation? Thank you. Latest reply by Bhumika

Hello everyone ,I hope you’re having a great week! One of the best compliments a host can receive is a repeat booking. It means your space made a lasting impression, whether through thoughtful touches, great communication, or a seamless check-in. Encou... Latest reply by Elisa