Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Greetings! We've been up and running just about a full month. So far, so good...I think, though I'd like to have more weekday bookings. I have no way to tell where I "should" be, but I appreciate the bookings that I do have--seems steady. My question ... Latest reply by Robin4

Hi guys, I've recently had a really great review on my listing, and I'd love to share it on my establishment's Page on Facebook but I can't seem to find any 'share' links. At the moment it looks like all I can do is to copy/paste the text and put it in... Latest reply by Patricia1535

Simples? I love what Airbnb has done for me, and one of the beautiful 'bi-products' is that you get to meet people from all over the world, learn a little about how they live and, in particular, their nuances. Some of these make me s... Latest reply by Sandra126

Hello, I am a new host. Does anyone have an example of Check in Instructions? Thank You Latest reply by Letti0

Sometimes they have a terrible profile, with bad reviews or no reviews at all. Sometimes they have no verification. Sometimes its simply that your gut tells you not to accept their request. Why should I give them a specific reason for declining when I jus... Latest reply by Anonymous

I wanted to write a post as an FYI for hosts who may find themselves in a dangerous situation with guests who may be engaging in illegal activity. This happened to me recently and I ended up getting the police involved. At first I contacted Air Bnb as so... Latest reply by Fred13

Our Airbnb house is located in a very quiet, thickly settled seaside neighborhood and I have reservations from 8 different families for their vacations and family reunions this summer, beginning 3 months from now. The house next door is now under constr... Latest reply by Luke44

Hi there, i have been getting several questions around whether Air Bnb accepts multiple credit cards when a group books. I can’t find the answer in the site. Does anyone know? thanks! Nicole Latest reply by Letti0

Greetings. We are new to Airbnb. We had a guest contact us and request a BETTER DEAL than priced. I orginally thought this was bold and actually offered 10% off. When he said it wasn's enough, I recommended him to a couple of nearby hotels. He reconsid... Latest reply by Linda-And-Richard0

We have a guest reservation coming up in 2 weeks, who wants to he able to leave her dog alone in the house. We will not allow this and this has become a disagreement. She refuses to cancel the reservation and insists that we cancel so she won't incur any ... Latest reply by Felicia48