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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We are fairly new to this(just over a year)and there is one thing that is really bothering us! We have had great reviews, we have several amenities,(snacks, drinks,etc) they give us 5 stars and say everything is wonderful but then we always get a 4 on val... Latest reply by Paula

Where the heck do I find the guests phone number? It used to be prominently displayed, stop changing things.... you are not improving the host experience. Latest reply by Kyra87

I've recently noted extremely low Views of our listings and am getting concerned- now, wondering if anyone has seen this and has some advice. We have 2 properties that have been consistently booked over the past 12 months. A couple of months back I tried... Latest reply by Paula

Hello everyone! I’m concerned about weekday bookings, I haven’t booked anyone...only weekends. Why has that happened? Can anyone help me and can someone can host with me as a team? [Title and content updated by Community Manager for relevancy] Latest reply by Karl1306

I used to not have pets come to my home and now I have and I’ve gotten some problems with damage. How many of you allow pets and what are your rules? Latest reply by Marie8425

Hello Me and my wife just started out Air BNB about a month or so ago it’s a 1 bedroom loft apartment with nice amenities in the Charlotte area and so far we have had most weekends booked with little issues however we struggle to get booked throughout the... Latest reply by Roger1076

On the third day guests force me to pay 10,000THB because they are saying I have open their room. I told them I never open guest room with no allowed and I should have the key because I’m owned this place. I ask them how you can proof me who open your ro... Latest reply by Jaruwan-Mah0

How do I change or delete my profile picture? Latest reply by Joelle43

I've been on this platform for over 15 years. Many bookings, many great stays, but lately it has just gotten so out of hand with demanding hosts with insanely high standards. I'm a great guest. I treat the properties with care. I've never damaged anything... Latest reply by Stacy481

Hello all, I'd love your thoughts on the following situation, please. Thanks for reading to the end! A recent guest booked a 3-night stay at our studio. We live on site. On the first night, she and her husband arrived after midnight. I met them briefly, ... Latest reply by Jenny349