Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi everyone, I have a situation where a booking was cancelled by the guest. The dates have now been grabbed by someone else, but the guest has just contacted me saying she didn't cancel. Does anyone know how to get onto Airbnb? Latest reply by Alicia753

I don't get any booking now why I didn't get it Latest reply by Lucy222

This process seems a bit vague. I'm supposed to request money from the guest who trashed the unit, then wait 24 hours for them to do the obvious thing, refuse to pay, then let Airbnb handle it from there? We've been Superhosts for a long time, had ou... Latest reply by Zheng49

Oh dear, another update which is causing me confusion. When i go to my listing via my calendar I used to be able to update calendars by clicking a link to sync with Booking.com.Now I am struggling to find this link.AirBnB does not update calendars with sp... Latest reply by Mike216

Dear ALL, Please help me out. The Safety team contacted me on the 2nd of December regarding a reservation.I responded immediately to the Safety team. The Safety team didn't wait for my response and immediately closed my listing.The guest made a fake repo... Latest reply by Zheng49

From a guest: "But when I booked, I meant to click pay with [Swedish BNPL] installments. Is it possible to cancel the reservation and then rebook it so I can choose this option? " I then instructed the guest to cancel and re-request the booking with the ... Latest reply by Helen3

Hello, I received an email with a Airbnb gift card as a wedding gift. This was accidentally deleted Is there any way to recover it, it is not even in the trash bin in my email? It was sent to my email address that is associated with my account. It was a... Latest reply by Helen3

Hello everyone,I would be very happy to hear an opinion from advanced hosts and travelers. I have been renting a place for 2,5 months, I have paid for 70-75 nights before (2 transfers of 700 and 670 euros) already, but I need to cancel the stay 4 weeks be... Latest reply by Bhumika

I would love to host vegans and veggies since we have the same interests. Would love to have them stay longer term so that we can interact and spend time together. please advise how we can find such guests and serve them better. also I wish to become a su... Latest reply by Till-and-Jutta0

The guest checked it on Jan 12, the payment was supposed to be released on Jan 13, and I am still waiting to receive it, regardless of my numerous attempts to contact them. Additionally, there are two more payments that were supposed to be released yester... Latest reply by Courtney629