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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi everyone I am new to hosting. Can I ask for advice about change overs. On the days when you have a quest leaving and arriving the same day how do you deal with this?Do you just state they have to arrive by a certain time and leave by a certain time so ... Latest reply by Helen3

I got my first tip today and wondering do I send a thank you for the tip which I would like to do or do I just go about the day as usual? Latest reply by Anthony-Charless0

Two guests booked and paid for 2 nights, but stayed an extra night and have not paid. I have sent a messge reminding them to pay through Airbnb but had no response. What do I do next? Latest reply by Sarah3999

We have been renting for almost two years, mostly longer-term rentals, and are proud of having received 23 straight 5-star reviews. We always try to go the extra mile for our guests and take pride in having met their needs, especially when they say so in ... Latest reply by Rich-and-Yan0

A young couple is staying with us for 2 months. They seem to be nice people, but they don’t communicate well and seldom follow the house rules until being confronted.Here are some of the circumstances we had to deal with them about:They often leave their ... Latest reply by Anonymous

Hi All, I'm brand new here. I just listed my condo a little over a week ago and I already have 10 reservations. I had no idea my place would rent so quick, its a bit overwhelming! Anyway about messaging. I get the same texts on my phone that I see on the ... Latest reply by Erik1434

Hi CommunityI'm in a pickle. I've sent 3 messages via Airbnb and have left a voicemail with my guest asking her to confirm the names of the guests staying and also to read the updated house rules. I haven't had a reply. I told her if I didn't hear back by... Latest reply by M199

We are hosts from Sedona Arizona. This past week the state park suspended all activities in the parks in our area due to forest and grass fires. This means no hiking on the trails or fishing or swimming in the creeks. However, the property is safe as the ... Latest reply by Glen-And-Adam0

We rent out a spacious two-bedroomed suite which is on the lower floor of our house. We have a beautiful pool table which is my husband's pride and joy and from bad experiences, we only let adults with no accompanying children use it and request a $50.00... Latest reply by Jessica-and-Henry0

I view my own experiences as a guest as follows: I am staying in an Airbnb that is a home belonging to someone else. It often is unique or has different features from a hotel. I might choose it for the decor or particular location or amenities. I might a... Latest reply by Laura2592