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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

The guest staying at the Airbnb has complained about the chickens next door keeping them awake early morning. It is clearly listed in the air B&B posting that there is chickens next door. There has never been an issue with any previous guests. No one has ... Latest reply by Anonymous

Hi I had several situations over the past 2 month where guests made several different issues at my listings and after it leaving bad reviews that destroyed my ranking. First was a guest that booked for friends of his friend without letting me know they h... Latest reply by Trevor243

Hi, I'm trying to give a tenant a partial refund from the app on my phone. When I click partial refund over full refund the amount box appears, but I can't select it to enter an amount. Can anyone help? Thanks

I have spent time listing all the details and photos to be explicit about my property. Lately, I am having so many people contact me all during the night asking me questions that are all answered on the listing site! It has been so bothersome as this is d... Latest reply by Emilia42

Is anyone else having difficulties with Airbnb not removing unfair, slanderous reviews made by guests that are unhappy with pricing after their visit. my guests are always satisfied with the house but do not want to pay a 50 dollar dog cleaning fee..my ni... Latest reply by Ian-And-Anne-Marie0

hi thereI am sharing with you this device we have installed in our apartment to control our guest's showers: Acqua Tempusit is simple to install and program and restricts the maximum shower time, after which, it shuts the shower off and leaves it off for ... Latest reply by Fernando16

Hi There. Greetings Can someone advise me how to handle rowdy guests. ThanksPeter Latest reply by Mike-And-Helen0

**** "terrible personality n big liar". pls be aware!!!!! He booked a camping accommodation with my place without read my adv carefully, only read the price is cheap n meet his budget. Then after stayed 1 night, had shower n used my facilities then lef... Latest reply by Sarah977

The full-length mirror thread got me thinking. What have guests commented on or asked for that surprised you? In our case guests have asked for the following that we didn't have/would not have thought to supply/don't use ourselves: 1. glue for crafting... Latest reply by Ian-And-Anne-Marie0

It does not happen often, but I have two cases so far that ask for a refund while they shouldn't. One case claimed unclean room, and they disappeared and asked for a refund before I can even address any issue. They didn't have any prior review and joine... Latest reply by Anonymous