Ask about your listing

Hi everyone, Welcome to the New to hosting board and I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey can get a...

I can see the first few words of unopened messages in my Inbox received from guests who have cancelled. However, these messages are not displaying when I look at the correspondence between us. I wonder if this is something Airbnb have orchestrated. Latest reply by Helen427

I am researching ways to survive this drastic change in travel due to the virus. Many of the grants or loans require to show the lost income. AIrbnb removes all trace of the original booking amount. I am only renting a private room or my home so I neve... Latest reply by Helen213

Hello!My property recently disappeared when searching.Is there a way to fix this?Thank you for your help and keep well.

I have a guest who is due to stay this June but would now like to change their booking to June 2021 due to coronavirus. If you are moving bookings are you charging next years prices or just doing a straight swap?I increased our next years prices earlier t... Latest reply by Mark116

I no longer have access to the email I signed up with and do not know my password. Is there any way to update my email. Account verification by phone?

I wanted to update our listing but am not able to save anything. Anyone else having this issue? I just get an error message saying I need to provide details on my listing and save. I am trying to do just that.... Latest reply by Mark1357

Hello all, My husband and I bought this amazing house for rent in the Orlando, FL area on January 17th, 2020. We clean the place, we furnished and we transformed it for a home.At the moment, always our idea is to think about the retirement back up plan, s... Latest reply by Huma0

I have now spent about an hour inside my listing to edit one setting. I can't find the location to make the desired edit.I can't find where to edit my setting from entire house to room only.Please help. Latest reply by Nanxing0

Hello, I have been hosting and traveling with Airbnb for almost 7 years and one of my listings photographs nearly that old! I have been told by guests that my place looks way better when they arrive because the photos they see are likely over 4-5 years o... Latest reply by Joe156

I have contacted the help desk twice, but still have not been able to get a resolution. When I export my reservation calendar, it only pulls in reservations for today plus the next two days. I'm assuming I have something set up incorrectly in airbnb, b...