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This thread is an easy place to find great community guides and helpful topics made by the Community for the Community. This board will be a continuous work in progress, so if you would like to start your own help guide or have useful content in the Cente... read more
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This, I believe, is the most common question on the Community Center. Below is a "How To" guide on contacting Airbnb via Twitter and/or by calling their Customer Support Line. Here are 3 easy ways to contact Airbnb: Airbnb Community Experts Via Twitter Di... read more
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Hi all, As the CC (Community Center) has undergone several changes over the past year, we thought it would be a good idea to go back to basics and make sure everyone understands how to use the various features here. This is therefore the first in a series... read more
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Hello everyone, This post is particularly for those of you who are based in India as it is regarding the personal verification process we’re launching in India with our partner IDfy. There have been a few questions on this here in the Community Center, so... read more
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Hi, A past guest has just contacted me to say he has posted a review for a property in another town.How do we delete this feedback so that he can post the correct feedback.How do I contact AirBnB to have this done?Thanks
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I need to remove my home from the airbnb website. We are putting our house on the market and need to remove the house from the rental site. How do I do this?
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With the new antidicriminatory policy, is there a minimum age that we are "allowed" to decline? (Very strange I have to be told by a company what I will be allowed to do in my own home, but I digress). I currently have a minimum age requirement now. We ha... read more
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I have claimed a part bond from a guest which they have agrred to, how long before I receive the money?
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Hello Please see below the message i have from Airbnb. In fact i have done 2 rentals and have not received my money yet because my local bank, corresponding bank for Euro transfers is now Citbank London. I think Airbnb does not work with them.How will i g... read more
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I am concerned as the person arriving tomorrow is now different to the person that made the booking.Also no info on the profile.I am trying to get through to Airbnb but there has been no answer after 30 minutes.Diane W
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HOW DO I contact a human who speaks English AT Airbnb? The help section is a joke! My listing does not show up when people put in my city ...it never shows up on a phone without the actual link...they have tried putting in the city, the amount of money ra... read more
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I've recently had a guest cause damage to the carpet and soft furnishings in my property. Approximately £260 damage has been caused. I've made a claim for reimbursement from the guest through the Resolutions Centre which has been ignored. I then involved ... read more
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Hi I can't get through to the Airbnb support telephone number, I thought it was open 24/7?
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I would like to book an apartment but I can't make the reservation as it seems it is not available anymore. I've been in touch with the owner who told me yesterday that is is free. Today when I wanned to book it the system showed me that the apartment is ... read more
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