I am wondering how much to refund a guest that has experienced a couple problems during their stay. They are staying 8 nights. First night they called alerting us that one of the two toilets was not filling up with water properly. We could not get there u...
Latest reply by
Chris2003
Sorry in advance this is a long post. So I have a guest at my house right now whom I allowed to do an early check in because he drove far. He went in this morning in the weeee hours of the morning and regular check in is in a couple of hours. He reported ...
Latest reply by
Erica1334
Guests asked for bedding to be altered during their stay. Cost me to have cleaners attend and adjust for them. then they asked for the pool temp to be increased, which I agreed to for a fee, and adjusted for them. guest then left the house in a total mess...
Latest reply by
Lorna170
Must be the gas prices slightly trying not to panic. Using the pricing tips but still no bookings at those low prices. Praying for bookings. It’s summer and what was my best month last year has been my worst month all-time. If gas prices don’t come down ...
Latest reply by
Max1680
How do you nicely post a bad review. I hate to be negative in the review. I tried to just do star rating but it makes you leave an actual review and I'm not sure what to say.
Latest reply by
Branka-and-Silvia0
The "last minute discount" (LMD) , only available when using rule sets, is IMHO rather useless: 1. It does not work when the "Smart Pricing" feature is turned on.But Smart Pricing can be turned off for specific dates by setting fixed prices on those date...
Latest reply by
Catherine-Powell
I have just finished my first year of hosting. I don't have any reservation at this time. Is it slow for everyone? I'm in Western North Carolina. Thanks in advance for your comments.
Latest reply by
Teresa1585