Help

My guest is trying to pay and hes saying no credit card is working, hes tried cards from different countries and no luck. Latest reply by Ana1136

My husband and I have been hosting for about a year now and it seems every few guest we have manage to lock themselves out. The top lock requires a code and is the only thing that needs to be locked, but some guest like to lock the bottom too. We leave a ... Latest reply by Ashley602

Hi. I’m a super host from Long Beach Ca. I recently had an experience where a guest insta booked without a picture of themselves. They used a dog. I sent a friendly message asking them to update a photo. I had no response so 3 hours later (on check in dat... Latest reply by Lisa723

I am in Canada, and new to hosting.I already have bookings but am unable to set up payment option.i went to the bank and got Swift and IBAN numbers but it will not validate in the system!Help!

How often do you experience major damage from renters? Do you actually make a profit, break even, or end up in the negative? Also, do you manage your property yourself, or use a third party? (Who do you use?) Thanks in advance!!! Latest reply by Beth80

2nd month in hosting and I get my first semi-bad review. He complemented the house but complained that there was someone outside in the street drinking at 8am. How am I supposed to control that?!? He then went on and on about the neighborhood not being sa... Latest reply by Ahmad52

Has anyone been asked by a prior guests to let them book directly through you for another visit? I have hosted this couple before and they were fine, and they contacted me for a fall booking. I told them I could not go outside of Airbnb. Am I correct? I... Latest reply by Ann489

Hello all, Will try to make the story as short as possible. Guest asked AirBnB if he can cancel 10 days reservation a day before check in with a full refund. AirBnB forwarded me that offer and I reject it - property listed with strict cancelation policy ...

Hello, I face the following issue for tha past 2 weeks.I have send an initial message to airbnb through my profile.Airbnb have responded - I know because there notifications coming on my gmail account.However when I click on the link or try to get access ...

Hi Everyone,I host in Paris and in the wake of the Notre Dame fire disaster, I would like to offer a suggestion and explore ways to assist in the efforts to finance the rebuilding and restoration of Notre Dame Cathedral.I have in mind making a pledge as a... Latest reply by Michael2978