Help

In the last 10 years I have dealt with at least two dozen different customer service departments from various companies. I have had to deal with Airbnb customer service multiple times. I dread it worse than any nightmare I have had. My bar is very low ...

Hola I need help on this matter because it does not aloud me to do it, can you help please. SALUDOS Latest reply by Emiel1

So my guest calls me today and said his profile is awaiting verification and he can’t see the door code or instructions on how to get to the property. I see on his profile he is already verified with government ID, phone number, email address. Why would h... Latest reply by Klayton0

Email from a place I would like to rent in Frankfurt. It's an excelent price for a great location.... is this legit or are they scamming me? I will explain exactly how this will work: I will send you the link to my listing on airbnb and you must book the... Latest reply by Quincy

I have been charged the incorrect amount for a booking experience - 9 times.I tried to reach Airbnb support without sucess, also I tried to cancel my bookings but I didnt found where.Can someone please help me to solve this issues? Latest reply by Quincy

Does anyone have an experience on the effect of Airbnb hosting and home exemption?

Hello,I am relatively new to air bnb and have had only very good/excellent guests. Recently I had a guest that, while not a disaster, did not handle the rental agreement well. She has many good reviews, which is why I agreed to her stay. I am not sure ho... Latest reply by Heather133

So apparently the owner decides to send out a list of house rules after the property was booked. There were no rules in the description. The owner also wants a list of names, and age for everyone coming and an extra $170 on top of the $900 spent. Can I r... Latest reply by Quincy

It's not even on the area map.. Any advice on how to get it on there would be appreciated. tia Cindy Latest reply by Cindy84

Hello, my wife and I have used Airbnb pretty extensively in the last four years and a majority of my experiences have been wonderful. However, last year I had a "learning experience" in Montreal with an horrendous Airbnb host who didn't answer messages/ca... Latest reply by Eric1109