Help

Warm Greetings I have requested a booking for a location in Tokyo and even sent a polite message in relation to the booking but unfortunately the booking expired and no response from the host (it seems like the time slot may still be open but unsuable til... Latest reply by Michael2396

I have guest who rented our place for one month. Seven days into the stay she texted me to say they needed to check out the next day because of a medical emergency. I have already received the payout for this stay. I told her I would be happy to refun... Latest reply by Cormac0

Hi.i wating mein payment from airbnb from days until mow noting in mein bank airbnb cancel mein bookig mein reservation code 44A90F waht i do? Latest reply by Miloud0

Hi there, i have just found out after chatting to our guests over the last times we have hosted that they get charged a ‘cleaning fee’ but i actually do not charge a ‘cleaning fee’! So why does the guest get charged for it as its not me that benefits fro... Latest reply by Linda108

When we booked we were charged a $30 cleaning fee. I just received the checkout details from the host for tomorrow and in it he asks us to load and start the dishwasher (we didn't eat here so that's not an issue) and load and start the laundry. We were tw... Latest reply by Kathryn-and-Paul0

Our minimum stay is 4 nights. A few months ago, during a slow period, I switched it down to 3 nights, but quickly moved it back to 4. Ever since then, the system keeps dropping it back down to a 3-night minimum. I have messaged and called Customer Service... Latest reply by Emiel1

Hello, I host 4 (2 adults + 2 kids) people now and so far they are just terrible. First day I've been with them since 2pm to 8pm showing them how to use the amenities. I have shown both of them not once but twice how the stoves are working. They have seen... Latest reply by Morris11

I am a new host and i made i mistake with my apartment and did not make the callender blocked I just talk with the costumer and he apply and change the reservation to another host please agree this time not to give me pelanties for the cancelation AVI [... Latest reply by Linda108

When I receive a message on my phone from a potential guest the title has "Maybe: Claudia" then Airbnb: and then the message - I don't see where I can change this? I am thinking it is to do with my phone? Christine Latest reply by Sarah977

I posted my rental early this morning and I still can't find it on the website. It says it is Listed. Please help. Thanks Latest reply by Mikayel0