Help

Hello, I have a pending guest request but I haven't accepted it yet, (but I haven't declined it yet either). Now I have another person who would like to book during that same time, --and I'd rather have this new person make the booking. But he says the ... Latest reply by Emiel1

I have just finished traveling and would like to review my host, I have not though recievd a notification to review the place I stayed, I understand from my host she also did not recieve an oppoertunity to review me. What do we do? Latest reply by Sheryl3

Hallo,I am a new host from Serbia and I need help with payouts. Between two offered options, I chosed Prepaid Master Card. After few days I received this card from Airbnb to my home address, with instructions to go to my bank with this card. But, in my ba... Latest reply by Jelena90

My partner, Barry and I, live in Noosa and would love to assist Hosts in the area. We have hosted our own home before on another site and were quite successful. My partner is a professional photographer and has helped others prepare their homes prior ... Latest reply by Zanthea0

How does it affect our host status if we need to cancel an instant book. We originally received the notification that an instant book was done and the individual was "Bill" however when the partner replied she added her name and a different person entirel... Latest reply by Jeff484

I have used Airbnb off and on for a while now. I have had great experiences with some and not great with others but it never dealt with a lying and rude host until recently. I left a detailed review on her listing and her response is a blatant lie. She cl... Latest reply by S79

A guest booked my place for a 30 days stay, starting in February 2019. Guest has just cancelled reservation and has requested full refund now. As I have not been paid anything yet, how can I give them a $1000 refund out of my own pocket, if I haven't been... Latest reply by Grace329

We wish to restrict the total number of people or visitors at the home (city PLUS neighborhood restrictions).We clearly state that all VISITORS over 1 hour stay must be clearly paid regardless of their overnight sleeping/stayingPrimarily we want to ensure... Latest reply by Kelly149

Hello AirBnB community, I'm a 23 years old medical student from Brazil currently studying in Bologna/Italy. When I first arrived in Italy in august 2015 I had to look for a place to stay and ended up renting a room on airbnb for a few days. Long story sho... Latest reply by Bryant9

I am a multi-unit host with numerous listings. My Airbnb account was hacked on Monday at 8:00 am with the hacker changing my email address and password. It is now Thursday morning and after dozens of phone calls to Airbnb nothing has been done. I have rep... Latest reply by Eef2