Help

When I look up my reviews and responses they sometimes appear with "star" or "unstar" next to them which can be turned on and off.What does this mean and what is it for? Latest reply by Christina556

A guest wanted me to cancel his reservation so i did not knowing the penalties how can i get it fixed? Latest reply by Letti0

I found a listing on Craigslist and it was a good deal but they requested I pay through walmart to Wal-Mart transfer for the money and that's strange. Then and email from this address came through talking about the reservation airbnb@tenancy-reservation.c... Latest reply by Roi8

I have previously paid to forward mail to a previous guest. The former guest reimbursed me through Airbnb. The former guest initiated the reimbursement payment. I did not to do anything. I now have another former guest that needs to reimburse me for f... Latest reply by Letti0

I have sold my property and would like to take the listings off the website, but can't see how to do it. Latest reply by Letti0

Hi I have just received this message from a guest but have no idea what they are looking for. I thought that they would get the invoice from Airbnb as normal, Thanks. We will cancel but will need a formal cancellation invoice from you detailing the costs ... Latest reply by Letti0

Hi all, Can you let me know whether Airbnb is supposed to block bookings 24 hours after expiry, even if you have been communicating through the platform with the prospective guest before accepting their booking request? This is getting really annoying, Th... Latest reply by R-Gary-And-Sergio0

Is there a way to get a listing to be an area instead a specific location? My listing is in Merritt Island, FL., but it is a very unique stay and cruise experience and I really like for it to show up in a Cape Canaveral search. There are several listing...

I started a thread Long term Rental Experiencing Many Problems under this same category recently which can be read for an overview of this long, horrible situation that's gone on for way too long. A bad situation got worse after we noticed water seeping t... Latest reply by Karen457

My previous guest leave me a empty review, all categories 5 star with a private note. My question is does it count as a “review?” Latest reply by Tim-and-Holly0