Help

This seems to be happening more and more frequently. (Even tho checkout time is 10AM on my listing, and also a note on the wall ‘Strictly 10am Checkout’ THANKYOU! maybe some sort of deposit which is refunded if they checkout ON TIME? I know this means mo... Latest reply by Letti0

What do I do if I know information in a listing is not correct? Latest reply by Letti0

the pride weekend guests brought a third person to my house they didn't pay for and trashed my house. the band (music festival weekend) damaged antique furniture which AirBnB host guarantee doesn't cover. I was unable to recoup any security deposits. why?... Latest reply by Letti0

I have had about 60 guests so far. of those 3 were locals. They were of all guests, the least successful. One was a messysexual hookup. 2nd was a person who threw an unauthorized pool party. 3rd was a huge family that overtook the property. no problem wi... Latest reply by Letti0

I have rejected a few guests who did not have a credit card on file with Airbnb. If the guest does not have a credit card, is it possible if in the future Airbnb will allow the hosts to accept cash as payment. Of course we understand that Airbnb should ... Latest reply by Letti0

Hi I was wondering if we are able to get a refund if the air Bnb property isn’t in the location it has on the property listing. We are 10minutes drive from where it was supposed to be. The property itself is lovely but as we don’t have a car we wanted som... Latest reply by Ana1136

I would like to disconnect my Airbnb account from my Google account as I would like my own separate Airbnb account. However, I originally signed up for my Airbnb through my Google account so I was wondering if there was a way to move it? Each time, I try ... Latest reply by Letti0

What if the guests are so bad and steel or even more! Arriving in my home 10 days after the guests were left the oven running an max, airco was cooling at max but the window was fully opened, the boiler was at max! What can i do? Thanks Good that they di... Latest reply by Branka-and-Silvia0

Hi all, my host cancelled the booking i made and i should get a refund on my paypal account immediatly but i don't see it, how long does it take until it arrives? Is already 9 days now since he cancelled.thanksGiorgio Latest reply by Steve143

Just new member , I'm host on Airbnb, and I turn on payment method still pending how to work it out from pendingPlease help meThanks Latest reply by Quincy